dslreports logo
 
    All Forums Hot Topics Gallery
spc
Search similar:


uniqs
507
KanataDSLUsr
join:2009-01-07

1 edit

KanataDSLUsr

Member

[DSL] do techs come for DSL upgrade to 15/1 ?

I have ordered a DSL upgrade from 6/1 to 15/1. I will be using my existing modem.

Do the techs actually come to my house for this upgrade?
KanataDSLUsr

1 edit

KanataDSLUsr

Member

Subject fixed

TSI Keith
Premium Member
join:2012-07-09

TSI Keith to KanataDSLUsr

Premium Member

to KanataDSLUsr
Hello,

Yes, Bell will require a dispatch. Actually 2 seperate techs will be out between the hours of 12 and 9. The first a Bell technician and the second a 3rd party.

If you have any further questions, please let us know.

Thank you,
Keith

Mike2009
join:2009-01-13
Ottawa, ON

Mike2009

Member

In my case the Bell tech didn't show but the second one did.

TSI Keith
Premium Member
join:2012-07-09

TSI Keith

Premium Member

said by TSI Keith:

Actually 2 seperate techs SHOULD be out between the hours of 12 and 9. (Bell does not always need to send their tech and/or the Bell tech does not always need access to the premises but we always recommend being home for the entire time frame just in case)

There, I think I fixed it
JeanInNepean
join:2012-09-19
Grenoble, FR

JeanInNepean to KanataDSLUsr

Member

to KanataDSLUsr
I made the switch a month ago. One tech showed up at ~4pm, saw my connection hadn't been switched yet, so he called the Bell tech, checked my wiring and took off. 5 minutes later, my modem resync'ed with ADSL2+ profile.