1 edit | [DSL] do techs come for DSL upgrade to 15/1 ? I have ordered a DSL upgrade from 6/1 to 15/1. I will be using my existing modem.
Do the techs actually come to my house for this upgrade? |
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1 edit | Subject fixed  |
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| reply to KanataDSLUsr
Hello,
Yes, Bell will require a dispatch. Actually 2 seperate techs will be out between the hours of 12 and 9. The first a Bell technician and the second a 3rd party.
If you have any further questions, please let us know.
Thank you,
Keith
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TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( » TekSavvy FAQ »Official support in the forum ) |
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 Mike2009
join:2009-01-13
Ottawa, ON
kudos:3 | In my case the Bell tech didn't show but the second one did. |
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| said by TSI Keith:Actually 2 seperate techs SHOULD be out between the hours of 12 and 9. (Bell does not always need to send their tech and/or the Bell tech does not always need access to the premises but we always recommend being home for the entire time frame just in case)
There, I think I fixed it  |
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| reply to KanataDSLUsr
I made the switch a month ago. One tech showed up at ~4pm, saw my connection hadn't been switched yet, so he called the Bell tech, checked my wiring and took off. 5 minutes later, my modem resync'ed with ADSL2+ profile. |
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