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ke4pym
Premium
join:2004-07-24
Charlotte, NC

2 recommendations

Got a 1 day notice

Card showed up on 10/31. Bill came due on 11/1.

Though, I did already know about it thanks to BBR.



Camelot One
Premium,MVM
join:2001-11-21
Greenwood, IN
kudos:1

I received no notice at all. I am setup for their automatic billing, and had I not seen the posts here, wouldn't have known about the new fee until I saw the increased charge on my debit card.


elray

join:2000-12-16
Santa Monica, CA

They will issue you a one-month credit for the non-notice.


flycuban

join:2005-04-25
Homestead, FL

1 recommendation

reply to Camelot One

Thats one bad side of auto-bill....They can charge you whatever, you won't see it, and is a pain in the ass to get them to refund anything once they have your money on their side... Many people don't even look at their bills to see exactly what they are being charged...



jimk
Premium
join:2006-04-15
Raleigh, NC
reply to ke4pym

I received the notice by mail about a week after the new charge appeared on my bill. Of course, I already knew about it from this site and several others.



kontos
xyzzy

join:2001-10-04
West Henrietta, NY

Me Too!



compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·ooma
·Virgin Mobile Br..
·Charter
·HughesNet Satell..
reply to flycuban

LESSON LEARNED > > > Never pay any bills with auto-bill.

said by flycuban:

Thats one bad side of auto-bill....They can charge you whatever, you won't see it, and is a pain in the ass to get them to refund anything once they have your money on their side... Many people don't even look at their bills to see exactly what they are being charged...



Camelot One
Premium,MVM
join:2001-11-21
Greenwood, IN
kudos:1

said by compuguybna:

LESSON LEARNED > > > Never pay any bills with auto-bill.

said by flycuban:

Thats one bad side of auto-bill....They can charge you whatever, you won't see it, and is a pain in the ass to get them to refund anything once they have your money on their side... Many people don't even look at their bills to see exactly what they are being charged...

Here in Austin, if you are an internet only TW customer, auto-pay is mandatory.

TBBroadband

join:2012-10-26
Fremont, OH

The Midwest is as well now if you don't want to pay for them to ship your modem/install fees. Which account from anywhere from $19.99 and on up to the first bill.



dalion

@rr.com
reply to Camelot One

not true, i am in austin and use only internet with twc



Camelot One
Premium,MVM
join:2001-11-21
Greenwood, IN
kudos:1

said by dalion :

not true, i am in austin and use only internet with twc

And you are able to manually pay your bill each month?