| reply to MediacomChad
Re: [IN] Cable Modem has Stopped Channel Bonding Although the report from chad said that there was no further issues several calls to mediacom technical support has confirmed the local concentrator in my area is crippled if not out of action.
There is no eta and no suggestion as to the exact issue. And to date an engineer has been out to the fault. i am now at the point that my service is below a single megabit, thats less than a tenth of the bandwidth I should have.
This appears to be the beginnings of the same crap I had to endure all last winter.
Quickly running the math I am paying $800 dollars + a year. There has to be at least a thousand customers in my small town alone which equals between $500,00.00 and $750,000.00 per annum.
Mediacom must be raking in millions per year in indiana alone yet no one can be bothered to lift a finger to resolve an outstanding technical issue.
Please explain if there is no issue why I cannot watch Netflix with my family, why my kids cannot access the internet to help with their school work and why i cannot reward (after completing their homework) my kids with some games console time as they cannot get on to xbox live or playstation network. |
