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Nappanee, IN
reply to MediacomChad

Re: [IN] Cable Modem has Stopped Channel Bonding

traceroute: Warning: www.google.com has multiple addresses; using
traceroute to www.google.com (, 64 hops max, 52 byte packets
1 ( 1.452 ms 1.410 ms 1.482 ms
2 ( 2154.244 ms 1952.107 ms 1967.714 ms
3 ( 1916.078 ms 1871.081 ms 1705.683 ms
4 ( 1672.406 ms 1698.555 ms 1815.934 ms
5 ( 1824.775 ms 2077.364 ms 1865.430 ms
6 cr2.kc9mo.ip.att.net ( 1537.454 ms 1460.559 ms 1393.558 ms
7 cr1.dlstx.ip.att.net ( 1206.237 ms 1033.062 ms *
8 gar22.dlstx.ip.att.net ( 2212.807 ms 1981.283 ms 2121.914 ms
9 ( 1962.551 ms 2256.673 ms 1495.920 ms
10 ( 1554.901 ms 1555.387 ms 1294.197 ms
11 ( 1260.622 ms 1854.371 ms ( 1881.387 ms
12 ( 1933.463 ms ( 1877.076 ms ( 1581.426 ms
13 ( 1855.809 ms ( 1843.081 ms ( 1512.810 ms
14 * * *
15 gh-in-f99.1e100.net ( 2801.465 ms 2339.350 ms 2084.667 ms


·US Cellular
said by Expat_Trav:

1 ( 1.452 ms 1.410 ms 1.482 ms
2 ( 2154.244 ms 1952.107 ms 1967.714 ms

do you have a router in the mix? if so try to hook the modem directly to your computer, power cycle the modem and try again. Also, if you are not subscribing to one of the higher tiers (50mb+) you won't bond more than one channel.

Ukiah, CA
said by Nexis:

Also, if you are not subscribing to one of the higher tiers (50mb+) you won't bond more than one channel.

My dad's on 15/1 and he's bonding four downstream channels. I would hope that's not the case elsewhere.

Indiana's No. 1 Zero

Walkerton, IN
reply to Nexis
Sorry but that statement is untrue. I'm also on 15/1 and bonding to 4 channels.


Nappanee, IN
Yes I do have a router in the mix, a Decent TP-Link model that has been bullet proof since I purchased it last year. I also have an Apple AP that is hanging off the end of my gigabit local network to extend my wireless N coverage in the house.

Of course I have rebooted / Reset the router as well as held the Cable modem reset in for a good 30 seconds ( so its reset 2-3 times ) more times than I can shake a stick at.

Again Daytime speeds are OK just since the outage that we had in my area on Saturday my afternoon / evening speeds are cripplingly bad

I am currently replying to this thread by RDC from my work this is currently what my CM is showing me.

Downstream Channels

Power Level: Signal to Noise Ratio:
Channel 1: -6.8 dBmV 41.4 dB
Channel 2: -8.7 dBmV 39.1 dB
Channel 3: 0.0 dBmV 0.0 dB
Channel 4: 0.0 dBmV 0.0 dB
Channel 5: 0.0 dBmV 0.0 dB
Channel 6: 0.0 dBmV 0.0 dB
Channel 7: 0.0 dBmV 0.0 dB
Channel 8: 0.0 dBmV 0.0 dB

Upstream Channels

Power Level:
Channel 1: 48.5 dBmV
Channel 2: 0.0 dBmV
Channel 3: 0.0 dBmV
Channel 4: 0.0 dBmV


Nappanee, IN
For what its worth, I have seen a few occasions before the Saturday outage that the DS lamp was amber instead of the usual Green. rebooting the CM came back ok.
Since the Saturday outage watching the cable modem boot in the following sequence.

Power - Solid
DS - Flashing Green
DS - Solid Green
US - Flashing Green
US - Solid Green
Online - Flashing Green.
Online & DS STATIC ORANGE - for 1-2 seconds
DS - Solid Green
Online - Solid Green

Link light begins to flash. And the modem comes online.

This is NOT a local issue but what the cable modem is getting from the head end.


Nappanee, IN


Nappanee, IN
reply to Expat_Trav
Spent an half hour on with Technical Support (sic) yesterday evening who could not give me a straight answer as to what the cause of the problem was, is and continues to be.

It was claimed that a ticket had been raised with a higher level teir to investigate but could not get a ticket. when asked as to what the SLA ( service level agreement) i was told that he hadnt raised the ticket yet and couldnt give me a number.

i am now going to spend my 5th consecutive night on the phone to be fed more BS.

No one is helping, no one, is telling me the reason why my $65 dollar a month service is poor, no one is managing my expectations and because I am an informed customer I am quickly learning that simply no one simply cares.


Nappanee, IN
Believe it or not this is the best speed ive had in an evening since last Friday.


Nappanee, IN

1 edit
reply to Expat_Trav
I find it remarkably funny that these forums appear to block the URL sharing speed and performance figures from speedtest.net.

correction. it takes 10 minutes to be posted