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BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:153
reply to DougHo

Re: [Internet] performance of 10/1 residential tier

said by DougHo:

For those interested: Tech worked several hours this afternoon. Although other stuff was done such as measuring levels at various points and replacing coax connectors, I believe the solution was exchanging DPC2100 modem and/or power supply (old power supply was a large one labeled Toshiba).

Although modem stat page says Receive Power Level increased to around 8.6dBmV, S/N improved to around 39, down is now good 11.2Mbps, up now good 1.1Mbps, with packet loss less than 0.2%

Actually there were multiple issues. I do not advise swapping modems as a solution for anything unless we determine that's what needs to be done.

--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~