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<title>Topic &#x27;Re: iGuide A30&#x27; in forum &#x27;Comcast Cable TV&#x27; - dslreports.com</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-27468977</link>
<description></description>
<language>en</language>
<pubDate>Wed, 19 Jun 2013 04:46:13 EDT</pubDate>
<lastBuildDate>Wed, 19 Jun 2013 04:46:13 EDT</lastBuildDate>

<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28349888</link>
<description><![CDATA[jagged posted : I just want to fling video around the house. And with the 200N dvr box I also can't download recordings off it via Firewire the way I could with the other boxes. <br><br>And it's acting up, sometimes it takes forever to switch between channels and the A30 update did nothing to mitigate this. I had recordings disapear with 50% free space. Odd thing is I can see them on the Xfinity site but not when I browse the DVR >.<<br><br>I'm contemplating an AMD APU small form factor PC with either Ethernet or USB tuners and Media Center]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28349888</guid>
<pubDate>Tue, 04 Jun 2013 19:13:32 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28347648</link>
<description><![CDATA[FifthE1ement posted : <div class="bquote"><said>said by <a href="/profile/834558" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=834558');">jagged</a>:</said><p>well bummer then. Thanks for the explanation, guess I might just take the plunge and go HTPC with network tuners<br> </p></div>Yeah when I first read it too I thought cool streaming! LOL, but Comcast does have a streaming product but it costs more and you can do it with a slingplayer for free.<br><br>5th<br><small>--<br>"The relationship between what we see and what we know is never settled..."</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28347648</guid>
<pubDate>Tue, 04 Jun 2013 02:26:03 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28347601</link>
<description><![CDATA[jagged posted : well bummer then. Thanks for the explanation, guess I might just take the plunge and go HTPC with network tuners]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28347601</guid>
<pubDate>Tue, 04 Jun 2013 01:47:11 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28347584</link>
<description><![CDATA[FifthE1ement posted : <div class="bquote"><said>said by <a href="/profile/1596552" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1596552');">kb1</a>:</said><p><div class="bquote"><said>said by <a href="/profile/1174358" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1174358');">FifthE1ement</a>:</said><p>A30 has finally hit South Florida! Whoot whoot! All DCX3400's updated tonight at 3am EST! The box info now says:<br><br>S/W Ver: 80.48 - a30.1210.r-27<br>Model: ASTB-0x0805<br>Firmware: 24.37<br><br>The model number is weird, no? It used to say DCT as the model. Is there anyway to tell if eSTATA recoding has been enabled? I tried it but it doesn't seem to be working? When I go into the Power Off then quickly OK/select button and navigate to Interface / Port Status it used to have an eSTATA port option I believe which is now gone? The update added Dolby Volume, brightness dimmer for LED screen on front of box, 1080P pass-though, subtitles now in the menu (rather than hidden in hidden box settings), auto power down (hard drive or no input?), new HD logo on channels, guide and show info, Xfinity TV que looks to be similar to Netflix que (can set shows to watch and have it notify you or find the show for you automatically (pretty cool but implementation is bad), I can now view, delete, etc my recordings in the MyDVR manager rather than just what was to be recorded later and series priority (although it's not working yet as I don't think the boxes have synced yet?), zoom feature works, remote control from the web (although its slow laggy and buggy all at once), channel input number and name is cool (when you type a number it tells you the channel identifier eg: 301 HBOHD although Comcast identifiers are vague and small do you know what MMAX is, lol), guide is always in 4:3 even on 480 channels (old version had 16:9 on 480 content), new message when deleting shows from saved list on VOD.<br><br>If anyone has any question I'll be happy to test and answer?<br><br>EDIT: No joke Comcast said in the External DVR PDF file that Florida would be added on June 3rd and dang were they on the money for once! My main question is that I want to get a DVR expander but it says on the Comcast site that the DCX3400 is not supported yet some of you have it working? I think they may have disabled the eSATA which is why it doesn't appear in the list in the hidden menu?<br><br>&raquo;<A HREF="http://media2.comcast.net/anon.comcastonline2/support/help/faqs/xdvr/External-DVR-Launched-Markets-5-24-13.pdf" >media2.comcast.net/anon.comcasto&middot;&middot;&middot;4-13.pdf</A><br><br>Thanks in advance,<br><br>5th<br> </p></div>Are you sure the zoom feature is working?   I have the A30 update on my DCX3501 and HD zoom does not work.  <br> </p></div>Yes, its working on 1080i, 720p and 480p channels. It even has text and a grey background to show which zoom you're on (Expand, Stretch, Zoom, Normal). The RNG110 boxes have the zoom enabled with no accompanying text. I have my box set to Native. Perhaps because your 3501 up-converts to 1080p it's disabled. Try turning up-conversion off? What about your other settings?<br><br><div class="bquote"><said>said by <a href="/profile/834558" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=834558');">jagged</a>:</said><p>so that's why my box was freaking out last night at 3am. I wish the 200N didn't take 4-5 days to populate the guide with info after a reboot. I had to plug it to a UPS<br><br>Anyone have info on the ability to stream recordings from the DVR?<br> </p></div>Mine hit at 3am and my box was off for like 45 mins loading. My guide would only populate every two hours until like 5pm this afternoon then it downloaded most of the guide. I know your pain as the guide info loading is slow.<br><br>As to the stream recordings from your DVR, said (on the first post): "Ability to directly play a completed recording from the customers DVR through your XFINITY TV online account." That phrase is simply worded wrong. You CAN NOT stream from your DVR, only start a DVR recoding from your online MyDVR access. EG: View MyDVR on your computer and then navigate to your recordings (which now appear in a list along with history, then click a recording and you can start it on the box it is on. It's basically like hitting the play button on your remote in the room with the box. Nothing big here. It didn't work when I tried to start a recording via online and my DVR recordings aren't appearing in the list? Neither is my history but maybe it takes a few days to sync?<br><br>Anyone have any info or can test a removable DVR for me please?<br><br>5TH<br><small>--<br>"The relationship between what we see and what we know is never settled..."</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28347584</guid>
<pubDate>Tue, 04 Jun 2013 01:37:43 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28347463</link>
<description><![CDATA[jagged posted : so that's why my box was freaking out last night at 3am. I wish the 200N didn't take 4-5 days to populate the guide with info after a reboot. I had to plug it to a UPS<br><br>Anyone have info on the ability to stream recordings from the DVR?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28347463</guid>
<pubDate>Tue, 04 Jun 2013 00:14:49 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28346663</link>
<description><![CDATA[kb1 posted : <div class="bquote"><said>said by <a href="/profile/1174358" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1174358');">FifthE1ement</a>:</said><p>A30 has finally hit South Florida! Whoot whoot! All DCX3400's updated tonight at 3am EST! The box info now says:<br><br>S/W Ver: 80.48 - a30.1210.r-27<br>Model: ASTB-0x0805<br>Firmware: 24.37<br><br>The model number is weird, no? It used to say DCT as the model. Is there anyway to tell if eSTATA recoding has been enabled? I tried it but it doesn't seem to be working? When I go into the Power Off then quickly OK/select button and navigate to Interface / Port Status it used to have an eSTATA port option I believe which is now gone? The update added Dolby Volume, brightness dimmer for LED screen on front of box, 1080P pass-though, subtitles now in the menu (rather than hidden in hidden box settings), auto power down (hard drive or no input?), new HD logo on channels, guide and show info, Xfinity TV que looks to be similar to Netflix que (can set shows to watch and have it notify you or find the show for you automatically (pretty cool but implementation is bad), I can now view, delete, etc my recordings in the MyDVR manager rather than just what was to be recorded later and series priority (although it's not working yet as I don't think the boxes have synced yet?), zoom feature works, remote control from the web (although its slow laggy and buggy all at once), channel input number and name is cool (when you type a number it tells you the channel identifier eg: 301 HBOHD although Comcast identifiers are vague and small do you know what MMAX is, lol), guide is always in 4:3 even on 480 channels (old version had 16:9 on 480 content), new message when deleting shows from saved list on VOD.<br><br>If anyone has any question I'll be happy to test and answer?<br><br>EDIT: No joke Comcast said in the External DVR PDF file that Florida would be added on June 3rd and dang were they on the money for once! My main question is that I want to get a DVR expander but it says on the Comcast site that the DCX3400 is not supported yet some of you have it working? I think they may have disabled the eSATA which is why it doesn't appear in the list in the hidden menu?<br><br>&raquo;<A HREF="http://media2.comcast.net/anon.comcastonline2/support/help/faqs/xdvr/External-DVR-Launched-Markets-5-24-13.pdf" >media2.comcast.net/anon.comcasto&middot;&middot;&middot;4-13.pdf</A><br><br>Thanks in advance,<br><br>5th<br> </p></div>Are you sure the zoom feature is working?   I have the A30 update on my DCX3501 and HD zoom does not work.  ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28346663</guid>
<pubDate>Mon, 03 Jun 2013 19:28:27 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28346322</link>
<description><![CDATA[dishrich posted : <div class="bquote"><said>said by <a href="/profile/1118186" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1118186');">cypherstream</a>:</said><p>I'm just wondering if the ability to tailor the guide listing is an A30 feature.   </p></div>And I'm saying NO, because we obviously did NOT have A30 back in those days - & our guide listings (actually service level specifc channel maps) were customized on our system back then, as I have indicated. <br><br><div class="bquote"><p>Another great idea would be HD Auto Tune to HD boxes. Seeing they can be sent a separate map. </p></div>You mean like how TWC is going to be doing it across all their systems:<br><br>&raquo;<A HREF="http://www.timewarnercable.com/en/residential-home/support/faqs/faqs-tv/programmin/channellineup/where-are-hd-channels-channel-lineup.html" >www.timewarnercable.com/en/resid&middot;&middot;&middot;eup.html</A><br><br>Yea, sure would be nice...maybe in another decade CC will get around to something sensible like this (but doubtful they will...   :uhh:   )]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28346322</guid>
<pubDate>Mon, 03 Jun 2013 17:33:46 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28346004</link>
<description><![CDATA[cypherstream posted : I'm just wondering if the ability to tailor the guide listing is an A30 feature.  Like I said back when I lived within the system, you saw the full guide, 1 to 999 on every box.  Whatever you didn't pay for you got the NA screen.  The difference?  I-Guide A28 was installed on the system back then.<br><br>I do remember for a long time ch 55 CMT worked fine, even in Limited Basic mode.  Funny, fast forward a few years later CMT shows up in this new limited basic map, but finally they fixed the authorization thing for it.<br><br>It was a weird lineup.  big random holes between 27 and 1999.  Guess they don't have a QC person to double check the various tiers.  It'd be a great idea if it was accurate.  Another great idea would be HD Auto Tune to HD boxes.  Seeing they can be sent a separate map.  95% of the time people punch in the single / double digit number and never even watch HD in the 790+ range.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28346004</guid>
<pubDate>Mon, 03 Jun 2013 15:45:11 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28346002</link>
<description><![CDATA[FifthE1ement posted : <div class="bquote"><said>said by <a href="/profile/1118186" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1118186');">cypherstream</a>:</said><p>Do you have channel filtering enabled with A30 as well?  Why I ask is I've seen 2 A30 boxes at different residence. <br><br>One was a DCT-700.  All the HD channels were completely hidden from the guide.<br><br>Another was an RNG-110.  Friend subs to Limited basic and HBO.  A whole bunch of unsubscribed channels do not even show up in the GUIDE view. (missing 28-54,56-70,a few in the 100's gone, 816-831 gone)  However (as expected) it's a half-assed attempt at guide filtering.  While many channels do not show up at all, there's quite a bunch that do show up and "Not Authorized" (as expected with his package).<br><br>Also theres an EAS channel (displays colorbars) on Ch 1994 (or something).  When I lived in the area EAS worked fine without issues.  However there was no visible EAS channel.  Is this now required with A30?<br><br>A28 was the last i-Guide version I've had before I moved out of the service area.<br> </p></div>To answer your question, no all my channels show whether I am authorized for them or not in the guide (So I think the answer to your question is no?). Also in South Florida we don't have channels in the 1000's, and I haven't been able to find an EAS channel although I've looked through the guide.<br><br>As for DTA's or boxes displaying HD channels in SD I know all the moto boxes can do it (DCT and above) although I don't know about the DTA's as the ones I've seen won't tune an HD channel.<br><br>Now, can anyone answer my question about the DVR expander and eSATA? Also did anyone else in South Florida get the update?  The MyDVR manager refuses to sync to some of my boxes and it shows I have no history or shows recorded on the boxes? How long does it take? Thanks.<br><br>5th<br><small>--<br>"The relationship between what we see and what we know is never settled..."</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28346002</guid>
<pubDate>Mon, 03 Jun 2013 15:44:42 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28345913</link>
<description><![CDATA[telcodad posted : <div class="bquote"><said>said by <a href="/profile/1357097" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1357097');">dishrich</a>:</said><p>And you would be surprised because???<br>Again, my point being none of this has anything to do with any type of "guide filtering"; obviously there's errors on these channel maps.<br>I have one worse than all that - on our SD-DTA's, for the longest time, they had ONE of our local PBS's HD feed mapped on the DTA's.  Of course you could tune it in, but all you would get would be sound & no picture.   :uhh:<br>They FINALLY fixed it & removed it from the SD-DTA's a few months ago; they probably caught it when they were setting up the channel maps for the new HD-DTA's... ;) <br> </p></div>Depending on the particular chipset and design that is used, some brands/models of SD-DTAs do have the ability to tune to and display an HD channel in standard definition. See: &raquo;<A HREF="/forum/r26847200-DTA-Motorola-s-High-Definition-Digital-Transport-Adapter">Re: [DTA] Motorola's High Definition Digital Transport Adapter</A>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28345913</guid>
<pubDate>Mon, 03 Jun 2013 15:18:49 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28345861</link>
<description><![CDATA[dishrich posted : <div class="bquote"><said>said by <a href="/profile/1118186" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=1118186');">cypherstream</a>:</said><p>Ok like for example 28-54 is missing on his limited basic service.  If I type in 55 it attempts to tune CMT.  It says CMT - Not Authorized...  </p></div>Right; evidently whoever at CC typed in this channel map, put in additional channels that should NOT have been included in LB.  BUT, because now CC is now using service tiers on these boxes, that's why it comes up NA.<br><br><div class="bquote"><p>Anyway its faulty.  When I lived in the area I had A28.  The DCT-700 still showed HD channels (of course it couldn't tune them).  Now it seems they send you only what you get, plus a handful of other random, sporadic ones that are "Not Authorized".  <br> </p></div>And you would be surprised because???<br>Again, my point being none of this has anything to do with any type of "guide filtering"; obviously there's errors on these channel maps.<br>I have one worse than all that - on our SD-DTA's, for the longest time, they had ONE of our local PBS's HD feed mapped on the DTA's.  Of course you could tune it in, but all you would get would be sound & no picture.   :uhh:<br>They FINALLY fixed it & removed it from the SD-DTA's a few months ago; they probably caught it when they were setting up the channel maps for the new HD-DTA's... ;) ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28345861</guid>
<pubDate>Mon, 03 Jun 2013 15:04:11 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28345842</link>
<description><![CDATA[The Q posted : my guess is that your friend just got pushed a bad (incorrect) channel map based on what you described and nothing to do with the guide software of firmware version that he may have.   ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28345842</guid>
<pubDate>Mon, 03 Jun 2013 14:58:13 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28345825</link>
<description><![CDATA[cypherstream posted : Ok like for example 28-54 is missing on his limited basic service.  If I type in 55 it attempts to tune CMT.  It says CMT - Not Authorized.<br><br>If you click the watch in HD button, it takes you to the 800 some channel number for CMT HD and says "CMT HD - Not Authorized".  However this channel number does not appear in the guide at all.  So it seems you can direct tune channels.<br><br>Anyway its faulty.  When I lived in the area I had A28.  The DCT-700 still showed HD channels (of course it couldn't tune them).  Now it seems they send you only what you get, plus a handful of other random, sporadic ones that are "Not Authorized".  ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28345825</guid>
<pubDate>Mon, 03 Jun 2013 14:54:05 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28345815</link>
<description><![CDATA[dishrich posted : Cyph, that has nothing to do with any type of "guide filtering" - it has everything to do with which channel map(s) is pushed out to an individual subs digital boxes AND DTA's, actually - based on which (basic) tier that sub is subscribed to.  When CC started offering DTA's to subs other that had expanded basic, they started using different channel maps (primarly for the DTA's) to effectively prevent limited subs from seeing channels outside that service tier.<br><br>I know this because I used to be a limited sub almost 2 years ago.  (long before A30)  When I was limited, the ONLY channels I had in my guides & on the DTA's, was our limited basic lineup.  (well there were a couple of extra ones that were NOT part of limited basic - but I still got them anyway  :D  ) <br>When I got upgrade to my X3 play, ALL the channels became visable on ALL my boxes/DTA's; of course, any non-subbed channels came up as "NA".]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28345815</guid>
<pubDate>Mon, 03 Jun 2013 14:48:53 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28345557</link>
<description><![CDATA[cypherstream posted : Do you have channel filtering enabled with A30 as well?  Why I ask is I've seen 2 A30 boxes at different residence. <br><br>One was a DCT-700.  All the HD channels were completely hidden from the guide.<br><br>Another was an RNG-110.  Friend subs to Limited basic and HBO.  A whole bunch of unsubscribed channels do not even show up in the GUIDE view. (missing 28-54,56-70,a few in the 100's gone, 816-831 gone)  However (as expected) it's a half-assed attempt at guide filtering.  While many channels do not show up at all, there's quite a bunch that do show up and "Not Authorized" (as expected with his package).<br><br>Also theres an EAS channel (displays colorbars) on Ch 1994 (or something).  When I lived in the area EAS worked fine without issues.  However there was no visible EAS channel.  Is this now required with A30?<br><br>A28 was the last i-Guide version I've had before I moved out of the service area.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28345557</guid>
<pubDate>Mon, 03 Jun 2013 13:22:34 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28344487</link>
<description><![CDATA[FifthE1ement posted : A30 has finally hit South Florida! Whoot whoot! All DCX3400's updated tonight at 3am EST! The box info now says:<br><br>S/W Ver: 80.48 - a30.1210.r-27<br>Model: ASTB-0x0805<br>Firmware: 24.37<br><br>The model number is weird, no? It used to say DCT as the model. Is there anyway to tell if eSTATA recoding has been enabled? I tried it but it doesn't seem to be working? When I go into the Power Off then quickly OK/select button and navigate to Interface / Port Status it used to have an eSTATA port option I believe which is now gone? The update added Dolby Volume, brightness dimmer for LED screen on front of box, 1080P pass-though, subtitles now in the menu (rather than hidden in hidden box settings), auto power down (hard drive or no input?), new HD logo on channels, guide and show info, Xfinity TV que looks to be similar to Netflix que (can set shows to watch and have it notify you or find the show for you automatically (pretty cool but implementation is bad), I can now view, delete, etc my recordings in the MyDVR manager rather than just what was to be recorded later and series priority (although it's not working yet as I don't think the boxes have synced yet?), zoom feature works, remote control from the web (although its slow laggy and buggy all at once), channel input number and name is cool (when you type a number it tells you the channel identifier eg: 301 HBOHD although Comcast identifiers are vague and small do you know what MMAX is, lol), guide is always in 4:3 even on 480 channels (old version had 16:9 on 480 content), new message when deleting shows from saved list on VOD.<br><br>If anyone has any question I'll be happy to test and answer?<br><br>EDIT: No joke Comcast said in the External DVR PDF file that Florida would be added on June 3rd and dang were they on the money for once! My main question is that I want to get a DVR expander but it says on the Comcast site that the DCX3400 is not supported yet some of you have it working? I think they may have disabled the eSATA which is why it doesn't appear in the list in the hidden menu?<br><br>&raquo;<A HREF="http://media2.comcast.net/anon.comcastonline2/support/help/faqs/xdvr/External-DVR-Launched-Markets-5-24-13.pdf" >media2.comcast.net/anon.comcasto&middot;&middot;&middot;4-13.pdf</A><br><br>Thanks in advance,<br><br>5th<br><small>--<br>"The relationship between what we see and what we know is never settled..."</small>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28344487</guid>
<pubDate>Mon, 03 Jun 2013 03:35:34 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28335669</link>
<description><![CDATA[SPOOZ posted : My DCX3200 P1 rebooted Tuesday night.  <br>I tried to go into the About menu the next day to see what version of the iGuide it has, but I got an error that the menu was not available.  <br><br>I also noticed that deleting messages from Comcast takes at least 20 seconds now where on A28 it was instant.  <br>Not really an improvement.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28335669</guid>
<pubDate>Thu, 30 May 2013 15:34:30 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28334719</link>
<description><![CDATA[telcodad posted : <div class="bquote"><said>said by Vinoh :</said><p>Just got A30 in San Jose, CA.<br> </p></div><div class="bquote"><said>said by <a href="/profile/807802" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=807802');">wiggum</a>:</said><p>A30 here in western WA.<br> </p></div>Looks like the Western areas should complete their updates to A30 by the end of this week:<br><br>From: &raquo;<A HREF="http://forums.comcast.com/t5/XfinityTV-and-Equipment/2-DVRs-one-w-A30-one-w-A28-why/m-p/1706075#M75420" >forums.comcast.com/t5/XfinityTV-&middot;&middot;&middot;5#M75420</A><br> <BLOCKQUOTE><SMALL>quote:</SMALL><HR><i>For our customers in Utah (and other western states) this guide update is being done by box type across multiple areas in order to accelerate deployments and to make it a little easier on our business and operations.  <br><br>The remaining boxes (DCX models) should be on A30 this week. Thanks for your patience.</i><HR></BLOCKQUOTE>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28334719</guid>
<pubDate>Thu, 30 May 2013 11:05:30 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28333506</link>
<description><![CDATA[wiggum posted : A30 here in western WA.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28333506</guid>
<pubDate>Wed, 29 May 2013 20:52:09 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28331170</link>
<description><![CDATA[anon posted : Just got A30 in San Jose, CA.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28331170</guid>
<pubDate>Wed, 29 May 2013 07:41:34 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28293877</link>
<description><![CDATA[SpHeRe31459 posted : Yep now my DCH 3416 has A30 too. I'm looking forward to trying out the enhanced remote DVR management and remote control features.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28293877</guid>
<pubDate>Wed, 15 May 2013 16:36:22 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28292692</link>
<description><![CDATA[telcodad posted : Didn't you read the first post(s) of this thread?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28292692</guid>
<pubDate>Wed, 15 May 2013 11:24:02 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28292618</link>
<description><![CDATA[mgmgmg posted : My dch3200 just got the a30 last night.....i dont see any difference? what are the advantages with the a30?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28292618</guid>
<pubDate>Wed, 15 May 2013 10:58:53 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28291024</link>
<description><![CDATA[SpHeRe31459 posted : Well sheesh! it's been since I last posted on 4/18 and my DVR (DCH 3416) is still on A28 while my Pace RNG110 is on A30. Anyone know what gives?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28291024</guid>
<pubDate>Tue, 14 May 2013 20:02:21 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28213729</link>
<description><![CDATA[SpHeRe31459 posted : I assume you mean it still has A28...<br><br>My DVR is a DCH series too<br><br>From reading through this thread, one person reported two weeks difference between his Pace box and his Moto DVR getting it. So I guess it's being done in phases probably by newer hardware and then older hardware or by vendor with the Pace image being first. I remember the A28 push was somewhat similar.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28213729</guid>
<pubDate>Thu, 18 Apr 2013 14:31:41 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28213716</link>
<description><![CDATA[mgmgmg posted : My RNG 150N just got the A30 last week but my Motorola DCH3200 still has A28.....]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28213716</guid>
<pubDate>Thu, 18 Apr 2013 14:28:58 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28213636</link>
<description><![CDATA[SpHeRe31459 posted : My Pace RNG110 in my bedroom just got A30 last night. I came into the bedroom to watch some TV before bed and noticed the channel numbers as I pressed them on the screen looked a bit different, and I checked the guide software version.<br><br>My Motorola DVR in the living room hasn't gotten A30 yet... I would bet that comes in a day or so, if it's like the other guide updates.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28213636</guid>
<pubDate>Thu, 18 Apr 2013 14:08:15 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28118152</link>
<description><![CDATA[andyross posted : <div class="bquote"><said>said by <a href="/profile/701677" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=701677');">SpHeRe31459</a>:</said><p>Is there a place for status updates on the A30 rollout? Like a Comcast blog post or something. I didn't see a link anywhere. I'd be interested to know when it'll be coming to California.<br><br>Though with the troubling guide data purge bugs, I dunno if I'm in any hurry to get A30 just yet... </p></div>So far, I've gone through 2 weekends without the purge. I think there is a bug in A30 involving manual recordings (VCR-style recordings where you set start/end and channel.) Or maybe just manual recordings that are set to repeat (mine was set to repeat every Sunday night.)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28118152</guid>
<pubDate>Tue, 19 Mar 2013 18:06:02 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28118091</link>
<description><![CDATA[SpHeRe31459 posted : Is there a place for status updates on the A30 rollout? Like a Comcast blog post or something. I didn't see a link anywhere. I'd be interested to know when it'll be coming to California.<br><br>Though with the troubling guide data purge bugs, I dunno if I'm in any hurry to get A30 just yet...]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28118091</guid>
<pubDate>Tue, 19 Mar 2013 17:51:34 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28044122</link>
<description><![CDATA[mikedz4 posted : looks like they didn't do a reset here but I do notice the queue button on my menu.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28044122</guid>
<pubDate>Mon, 25 Feb 2013 09:53:50 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28043900</link>
<description><![CDATA[andyross posted : 3rd Monday morning in a row: Guide data wiped out and diagnostics show it has purged. At 6:15AM, it showed it had purged twice. I'm guessing the initial purge is sometime between 1 and 3AM. ]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28043900</guid>
<pubDate>Mon, 25 Feb 2013 08:38:01 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28039590</link>
<description><![CDATA[anon posted : Also getting these periodic A30 guide updates. Many times they "break" my HDMI handshake between the box, the av receiver & the tv (all are HDMI-connected & none have a direct internet connection for auto-updates except for the cable box). This means the first time after the update the components fail to sync up & I have to physically power cycle the converter (RNG200N) which then re-establishes that handshake, and I'm fine from that point on. This has probably happened 3 times now within the past 6 weeks or so. More of a nuisance than anything else really, losing the online guide for a while until it reloads...]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28039590</guid>
<pubDate>Sat, 23 Feb 2013 13:00:51 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28036142</link>
<description><![CDATA[mariod posted : I notiuced a bunch of updates to the DVR menu in A30 yesterday.<br><br>There are new submenus to the DVR page:<br><br>1) Search and record shows based on director or actor last name.  <br>2) Search and record based on show title<br>3) Import your online Queue of shows and look for them On Demand.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28036142</guid>
<pubDate>Fri, 22 Feb 2013 09:35:28 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28029089</link>
<description><![CDATA[BigBearsFan posted : We received A30 overnight last night.Haven't had time to check it out much yet.Got a notice on the box that internet speeds are going to double soon.Next step is X-1 .How long will that take.(probably end of 2013)]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28029089</guid>
<pubDate>Wed, 20 Feb 2013 12:11:19 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28021272</link>
<description><![CDATA[andyross posted : Another Monday morning, another DB reset loop.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28021272</guid>
<pubDate>Mon, 18 Feb 2013 07:33:55 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28018788</link>
<description><![CDATA[andyross posted : Who knows. It could have been a firmware update, a configuration update, a forced reboot due to other known issues, or just the box crashing.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28018788</guid>
<pubDate>Sun, 17 Feb 2013 08:42:00 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28017983</link>
<description><![CDATA[mikedz4 posted : what would've caused it to reboot?]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28017983</guid>
<pubDate>Sat, 16 Feb 2013 19:34:25 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28017643</link>
<description><![CDATA[andyross posted : <div class="bquote"><said>said by <a href="/profile/799167" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=799167');">mikedz4</a>:</said><p>db and system time is 1:04:33. Is that 1 hour 4 minutes and 33 seconds or 1 day 4 hours and 33 minutes.<br>Last reclaim 2/16 8:37<br>last triage: none<br><br>content: 742 slots, control id:53, avg gap 62, avg tbas 126, show/info levels: 0/0<br><br>reclaimed 18 show, 0 fixups, 11 packs, 0msgs<br>purge state: none since reset<br> </p></div>That is day:hour:minute format. So it was fully rebooted just over a day ago. You had no purge or database reset.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28017643</guid>
<pubDate>Sat, 16 Feb 2013 17:02:20 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28016526</link>
<description><![CDATA[mikedz4 posted : db and system time is 1:04:33. Is that 1 hour 4 minutes and 33 seconds or 1 day 4 hours and 33 minutes.<br>Last reclaim 2/16 8:37<br>last triage: none<br><br>content: 742 slots, control id:53, avg gap 62, avg tbas 126, show/info levels: 0/0<br><br>reclaimed 18 show, 0 fixups, 11 packs, 0msgs<br>purge state: none since reset]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28016526</guid>
<pubDate>Sat, 16 Feb 2013 08:56:35 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28016501</link>
<description><![CDATA[andyross posted : <div class="bquote"><said>said by <a href="/profile/799167" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=799167');">mikedz4</a>:</said><p>my box did it again today. The listings past tonight say to be announced. I know I accidentally powered off the dvr last night but nothing happened to the slave box to make it lose it's listings too.<br>I'm thinking they added new hd channels 3 weeks ago and that might be keeping capacity for the guide down.<br>I'm guessing at this rate we won't ever see x1 or future products here. </p></div>Check to see if it did a database purge or a reboot.<br>MENU/MENU/Setup/Cable Box Setup/Configuration.<br>On the configuration screen, hit the FAV key.<br>The first screen will list the system up time and DB run time. If they are the same, then you had a full reboot. If the DB time is less, it did a purge.<br>If you hit the FAV key 2 more times, it will go to the DB statistics screen. That will list how often it has purged.<br><br>For me, it mainly appears to be happening Sunday night/Monday morning.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28016501</guid>
<pubDate>Sat, 16 Feb 2013 08:34:30 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28015274</link>
<description><![CDATA[mikedz4 posted : my box did it again today. The listings past tonight say to be announced. I know I accidentally powered off the dvr last night but nothing happened to the slave box to make it lose it's listings too.<br>I'm thinking they added new hd channels 3 weeks ago and that might be keeping capacity for the guide down.<br>I'm guessing at this rate we won't ever see x1 or future products here.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28015274</guid>
<pubDate>Fri, 15 Feb 2013 19:23:03 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28009239</link>
<description><![CDATA[Mike Wolf posted : Let us know if you notice any other troubles or if you connect an eSATA external drive.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28009239</guid>
<pubDate>Thu, 14 Feb 2013 06:46:29 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28009168</link>
<description><![CDATA[dishrich posted : Just got A30 down here on my DCX3501; I realized this when it refused to play back ANY of my recordings - I rebooted it & it started working properly again.  This caused me to check the firmware# & found A30 on it...]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28009168</guid>
<pubDate>Thu, 14 Feb 2013 04:48:12 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-28000461</link>
<description><![CDATA[telcodad posted : <div class="bquote"><said>said by <a href="/profile/807511" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=807511');">andyross</a>:</said><p>Another Monday morning, and again, it purged the database overnight. It lasted 2 weeks.<br> </p></div>Looks like your post about this issue on the Comcast Help and Support Forum this morning &raquo;<A HREF="http://forums.comcast.com/t5/XfinityTV-and-Equipment/Nasty-A30-bug/m-p/1582319#M67153" >forums.comcast.com/t5/XfinityTV-&middot;&middot;&middot;9#M67153</A> has triggered an investigation into it now - "<i>The data purge is concerning and could be a local configuration issue. The teams are looking into this now to see what is happening.</i>"]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-28000461</guid>
<pubDate>Mon, 11 Feb 2013 14:31:31 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-27999129</link>
<description><![CDATA[andyross posted : Another Monday morning, and again, it purged the database overnight. It lasted 2 weeks.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-27999129</guid>
<pubDate>Mon, 11 Feb 2013 07:31:36 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-27982325</link>
<description><![CDATA[SpHeRe31459 posted : <div class="bquote"><said>said by <a href="/profile/807511" onClick="this.blur(); return popup(event,'/uidpop?ajh=1&uid=807511');">andyross</a>:</said><p>I don't think this was posted, but I think I found another change in A30r27, unless it was a glitch.<br><br>You can now set two series recording to not record if both overlap. Before, you had a 'whack-a-mole' issue where cancelling one would just re-enable the other.<br> </p></div>Woot! That "whack-a-mole" behavior is so annoying!]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-27982325</guid>
<pubDate>Tue, 05 Feb 2013 17:35:00 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-27981197</link>
<description><![CDATA[andyross posted : I don't think this was posted, but I think I found another change in A30r27, unless it was a glitch.<br><br>You can now set two series recording to not record if both overlap. Before, you had a 'whack-a-mole' issue where cancelling one would just re-enable the other.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-27981197</guid>
<pubDate>Tue, 05 Feb 2013 12:50:35 EDT</pubDate>
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<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-27973859</link>
<description><![CDATA[Mike Wolf posted : cypherstream,would you happen to know any changes seen in the A30 guide and perhaps show us a rundown of the new features like you did for the A28 update? &raquo;<A HREF="http://forums.comcast.com/t5/XfinityTV-and-Equipment/A28-guide-rollout-in-central-pa/td-p/752073" >forums.comcast.com/t5/XfinityTV-&middot;&middot;&middot;p/752073</A>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-27973859</guid>
<pubDate>Sun, 03 Feb 2013 00:07:35 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-27954046</link>
<description><![CDATA[andyross posted : That didn't take long. Just minutes after writing the above, it did it again. I gave up and did a full reboot.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-27954046</guid>
<pubDate>Mon, 28 Jan 2013 08:35:59 EDT</pubDate>
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<item>
<title>Re: iGuide A30</title>
<link>http://www.dslreports.com/forum/Re-iGuide-A30-27954004</link>
<description><![CDATA[andyross posted : This is getting ridiculous. Monday morning, and the DB purged overnight again... So, they didn't fix that. It looks like the only 'fix' I've seen in r27 is that the EAS time displays correctly.<br><br>Rather than reboot it, I'll let it sit and see if it recovers properly on it's own. The diagnostics page, on the DB status page says:<br>Purge stats: count 3, last 97, reason 0x0002<br><br>I also noticed in the general diagnostics (where you turn it off and hit OK/Select), if you hit INFO, you get an exceptions screen. There is an exception listed in the middle entry.]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/Re-iGuide-A30-27954004</guid>
<pubDate>Mon, 28 Jan 2013 08:14:21 EDT</pubDate>
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