reply to TBBroadband
Re: Support Not entirely true.
They ALWAYS charged a fee for the modem. It just use to be a part of the price and thus was hidden in there.
This is the EXACT same thing as a below the line fee. Take things that were originally included in your X price, create a new line item for them, make up a number in profits you want to increase, add that as the charge Y all while keeping the original price the same so now you have X price + Y surcharge.