True, I think it is odd that they are not aware of the issue from other avenues. 3CX has a lot of users. I wouldn't think this is the first voip provider to implement SRV records that brings 3CX down. Maybe Callcentric is ahead of the curve? It is not an imminent problem at this point but it does hamper a voip provider's strategy if it is indeed a 3CX issue. At this point 3CX is not acknowledging a problem. Hope they can resolve it soon. I'd feel better if Callcentric implemented a more robust SRV system and 3CX could follow it.