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Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
kudos:10

1 recommendation

reply to icex

Re: What to charge customer for changing their mind?

Verbal agreements are always dicey. That being said, the only leverage you have is to refuse to return the PC unless she pays you for the additional service. This sucks all the way around in the end. You just have to decide which is more important: the money with a possible bad review from her or cut your losses and suffer no negative review.