Hello Foristality,The ping spiking to that high can be caused my many things. Is this with your PC plugged directly into the modem? over wireless through a router?Please post your account details in the »TekSavvy Direct forum so we can take a further look into the problem.Regards,TSI Rizwaan--TSI Support - TekSavvy Solutions Inc.Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )