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beck
Premium,MVM
join:2002-01-29
On The Road
kudos:1
Reviews:
·Stablehost.com
reply to icex

Re: What to charge customer for changing their mind?

Now you have learned. Always a travel charge and always a bench charge. Then at least you have something. So, you get $25 for it. Oh well.

You should have an agreement written for them to sign that they authorize you to do any work. You still get screwed sometimes, but not as many.



AVD
Respice, Adspice, Prospice
Premium
join:2003-02-06
Onion, NJ
kudos:1

said by beck:

Now you have learned. Always a travel charge and always a bench charge. Always a deposit.

But spell out the difference between parts and labor.


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