said by elitefx:
I wish somebody had of explained that to Rogers back in the spring. Some of us took it to the CRTC and they said there was nothing they could do about Rogers forcing their Express customers to Docsis 3 modems to get 18mbps.
Because the CRTC does not regulate retail offerings. Rogers is free to refuse 18Mbps service to their own customers if they have a Doc2 modem, and they chose to do so.