will2km
join:2011-04-21
Scarborough, ON | reply to TSI Support1
Re: [Cable] 1.07Mbps on 18Mbps plan, seriously? Thanks for ur replies folks. How can i check docsis? I am using motorola surfboard sb5101N |
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| That's a DOCSIS 2 modem. |
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will2km
join:2011-04-21
Scarborough, ON | Thanks. But is this docsis hardware or firmware related? |
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 mlernerPremium
join:2000-11-25
Nepean, ON
kudos:5 | DOCSIS. You need a D3 modem to get full use of the speeds offered. |
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 c2rothPremium
join:2006-04-26
Kitchener, ON
kudos:2
 ·TekSavvy Cable
| reply to will2km
said by will2km:Thanks. But is this docsis hardware or firmware related?
You could be looking at both. Are you having disconnects every few hours or so?
I have friends not far from you (same POI I think, but hard to know now with Comstock in the mix) have had issue with their modems, same as yours, disconnecting every few hours and then reconnecting. This is a firmware issue, however, the terrible speeds you are experiencing looks like local node congestion which can be combated with a DOCSIS 3 modem. |
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