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TSI Support1
TSI Support
Chatham, ON
reply to drewfar

Re: TekTalk Voice Codec

Hello drewfar,

We default to the G711u codec with our ATAs on TekTalk.

In regards to the Web-UI being password protected, this is a decision made by our procurement department and management. Part of the reason this was decided was because there are too many settings in the ATA that can be changed that will negatively affect the service. In the past we had unlocked ATAs and it seemed like we ended up having to replace too many of them. Things like customers trying to update the firmware can cause the TekTalk service to never work again because it's a custom firmware.

I apologize for any inconvenience but this was viewed as being the best solution for that.

TSI Rizwaan
TSI Support - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )