said by yyzlhr:
If you want a good deal, the rep must be convinced that you will cancel your service. Simply asking will net you close to nothing these days.
Not true, although I guess YMMV and maybe with some crabby reps it may be true.
But in my case I just called in, said "I heard I can get 70% off internet", they said "yep, just gotta keep TV at regular price", and that was that.