Topic 'Re: [Voip.ms] OBi110: Landline Number ported, still can't receiv' in forum 'VOIP Tech Chat' - dslreports.com

Re: [Voip.ms] OBi110: Landline Number ported, still can't receiv

Thu, 15 Nov 2012 15:10:59 EDT

nightshade74 posted :

Hello decx & PX,

Thanks for your reply. I cannot find Call History in OBi Dashboard.

Dont login to obitalk.com -- either login to Voip.ms or your local device. If you login to voip.ms follow PX Eliezer's advise. If you login to locally to your device goto status->call history.

Re: [Voip.ms] OBi110: Landline Number ported, still can't receiv

Thu, 15 Nov 2012 11:29:49 EDT

PX Eliezer posted :

said by taytong888:

I cannot find Call History in OBi Dashboard.

said by taytong888:

VOIP.MS emailed me on November 13 to let me know the port(ing) has been completed.

Right, but that does not mean that all the other people who handle calls to your number are done. For example, if your friend Rosa calls you from her Fido cell phone, whoever handles calls for Fido has to update their routing tables.

This is just one possibility but it is a common issue....

Re: [Voip.ms] OBi110: Landline Number ported, still can't receiv

Thu, 15 Nov 2012 10:41:56 EDT

taytong888 posted : Hello decx & PX,

Thanks for your reply. I cannot find Call History in OBi Dashboard. VOIP.MS emailed me on November 13 to let me know the port(ing) has been completed.

Re: [Voip.ms] OBi110: Landline Number ported, still can't receiv

Thu, 15 Nov 2012 09:23:32 EDT

PX Eliezer posted : As [decx] said.

After a port, you need to give up to 24-48 hours for everyone else (like BellCanada, Rogers, Telus, etc) to update their routing tables.

----------------------

I have to get to work, so I leave to others the questions of Voip.MS dashboard configs and also your house wiring.

Re: [Voip.ms] OBi110: Landline Number ported, still can't receiv

Thu, 15 Nov 2012 00:58:45 EDT

decx posted : Does the call history list show the incoming call? If not it's likely not an ATA configuration issue but either a configuration problem with your DID call handling at Voip.ms or that the port haven't actually completed.

[Voip.ms] OBi110: Landline Number ported, still can't receive ca

Wed, 14 Nov 2012 21:08:20 EDT

taytong888 posted : Hello,

I have a OBi110 behind a router and a cable modem. I will install a multi-handset DECT 6 phone system connected to OBI. My porting of local (Bell Canada) number to voip.ms has just been completed. Do I need to do anything like the following?

1. Physically disconnect Bell phone line from OBi's LINE port? Note: maintain PHONE port connection to OBi.

2. Ditto for Bell phone line coming into the house, and HOW?

3. Changing configuration settings of PHONE and LINE ports via Expert configurations, and HOW?

My goal is to have VOIP access for the entire house. Presently SP1 = GV and SP2=VOIP.MS

Currently my Primary Line is SP2, so:

Physical Interfaces > PHONE Port is changed from PSTN Line to SP2 (VOIP.MS). I can call out, hear the phone on the other side rings, and the other party responds.

However, I cannot hear anything if someone calls me at the ported number. I have NOT changed the following:

Physical Interfaces > LINE Port > InboundCallRoute = {ph}

How should I change or add to the above InboundCallRoute so that I can receive/hear incoming calls?

Any suggestions? Thanks kindly.