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TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
reply to themisa

Re: [DSL] Lets stop the maddness - PETITION TO ABOLISH the $8 VD

said by themisa:

Forcing this fee on us is borderline criminal, especially considering how the Cellpipe issues were quietly swept under the rug without a reimbursement, after months of suffering.

If you feel taken advantage of, like i do, sign the petition:
»www.change.org/en-CA/petitions/b···_summary

and! reply with your opinion, if this matters to you lets keep it going.

If you have not received credit for the outages caused by the cellpipe modem, can you please pm me your account details so I can set that up for you?

Thanks,

Andre
--
TSI Andre
Director of Service Delivery
Authorized TekSavvy Employee ( »TekSavvy FAQ »Official support in the forum )
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decx
Premium
join:2002-06-07
Vancouver, BC

said by TSI Andre:

If you have not received credit for the outages caused by the cellpipe modem, can you please pm me your account details so I can set that up for you?

Thanks,

Andre

Specifically regarding the Bell Cellpipe credit, if it has already been processed, maybe you can consider a wider announcement or at least it's own thread. The credit has been widely asked for (especially in the big Cellpipe thread) but this is the first I've head it has actually come through. Frankly, I haven't even been checking the invoices for that account to see if any credit has been applied.

But thanks for the news Andre!


Phibian

join:2009-06-01
Ottawa, ON
reply to TSI Andre

I would like to know how Bell is able to get away with charging the $8 fee given that there are a number of other viable alternatives and that this is not something that they do with other DSL service. The modems are not that expensive and at $8/month you can pay for one outright in less than a year and a half and that is at retail prices. I know that the CRTC has been asked to do something about this but seriously this is ridiculous. $8/month with no limit is extortion.

Anyway I'm happy that I have working service now after all the headaches, but I would be happier if the $8/month fee went away like it should.



MacGyver
Don't Waste Your Energy
Premium,ExMod 2003-05
join:2001-10-14
Canada
kudos:2
Reviews:
·TekSavvy DSL
·voip.ms

I'd gladly pay the $8 modem rental to get 7 or 10 MEGABIT UPLOAD. A few years ago upload speeds of that calibre were just a dream. Patiently waiting for it where I live. It would put the Internet service for my office of 50 to shame.

Office contingency plan in case of internet failure: everyone to my house and I'll fire up the BBQ.


Bhruic

join:2002-11-27
Toronto, ON
kudos:2
Reviews:
·TekSavvy DSL
reply to TSI Andre

said by TSI Andre:

If you have not received credit for the outages caused by the cellpipe modem, can you please pm me your account details so I can set that up for you?

How can we tell? Or, rather, is there any way to tell before we get our next invoice?

decx
Premium
join:2002-06-07
Vancouver, BC

said by Bhruic:

said by TSI Andre:

If you have not received credit for the outages caused by the cellpipe modem, can you please pm me your account details so I can set that up for you?

How can we tell? Or, rather, is there any way to tell before we get our next invoice?

Any update regarding the credit?


TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24

If you have not received credit for the outages caused by the cellpipe modem, can you please pm me your account details so I can set that up for you?