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cableties
Premium Member
join:2005-01-27

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cableties

Premium Member

[Northeast] Thank you Verizon!

Just a big THANK YOU to those that kept FiOS up and running through Sandy.
I would love to put it in writing to someone at Verizon (any pointers, web addy that has address). Seems everyone complains aplenty but no one writes in an actual positive experience.
My FiOS was up, and (wisely) I had backup power to keep my ONT and router (along with LAN) going to see what was happening through that Monday/Tuesday storm.
I know many near me that weren't as fortunate and I allowed them recharging of gear and access to the net for updates, work outtages, etc., and potable water for their toilets and use of my shower.
Again, thank you, Verizon techs, crews and others for your services.
McBane
join:2008-08-22
Wylie, TX

McBane

Member

If only their billing and customer service departments were just as good...