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mikedz4

join:2003-04-14
Weirton, WV
Reviews:
·Frontier Communi..
·Verizon Online DSL
·Comcast

switching from hd channel to hd channel = no volume?

I am having the problem with switching from an hd channel to an sd channel on both of my motorola boxes will result in no sound on my tv. Sometimes it takes switching the tv and box off for 5 minutes to get sound again. This is with HDMI. I figured they would have fixed this problem by now.

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DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:15

1 recommendation

reply to mikedz4

Re: switching from hd channel to hd channel = no volume?

What model boxes? What version of the Guide? What model TVs? Are your TVs updated with the latest firmware?



mikedz4

join:2003-04-14
Weirton, WV

phillips 32" tv. HDMI. Multi Room DVR boxes. A28. Motorola.
The other one is a sanyo 19"



beachintech
There's sand in my tool bag
Premium
join:2008-01-06
kudos:5

Use component cables. Your TV's have a problem with negotiating HDMI apparently.
--
Ex-Tech at the Beach.
I speak for myself, not my former employer.


rody_44
Premium
join:2004-02-20
Quakertown, PA
reply to mikedz4

comcast cant fix your tvs.



mikedz4

join:2003-04-14
Weirton, WV

It's the comcast boxes. I thought this was a known issue the the boxes?


timtom

join:2012-11-15

It is your tv but you know you can always go to Directtv



mikedz4

join:2003-04-14
Weirton, WV
Reviews:
·Frontier Communi..
·Verizon Online DSL
·Comcast

how is it my tv when other people are experiencing the same problem PLUS there isn't a firmware fix AND I'M NOT BUYING A NEW TV JUST TO FIX THE PROBLEM. Plus I can't go to directv they want a deposit and my apartment corporation will only allow dish network and they stink carrying sports since charlie is against sports i think.



Floppy

join:2002-07-03

Beach gave you your fix...."Use component cables."



mikedz4

join:2003-04-14
Weirton, WV

I don't have 2 sets of component cables.



Floppy

join:2002-07-03

Pick them up for free at the local payment center or order them cheap from »monoprice.com


timtom

join:2012-11-15
reply to mikedz4

said by mikedz4:

how is it my tv when other people are experiencing the same problem PLUS there isn't a firmware fix AND I'M NOT BUYING A NEW TV JUST TO FIX THE PROBLEM. Plus I can't go to directv they want a deposit and my apartment corporation will only allow dish network and they stink carrying sports since charlie is against sports i think.

Other people? Who? I have not had any issue


beachintech
There's sand in my tool bag
Premium
join:2008-01-06
kudos:5
reply to mikedz4

Who is? It's not a widespread issue. I've seen TV's have this issue on a number of sources, including DVD / BluRay players switching from menu to the movie, etc. You either need a firmware fix on your TV's or get component cables.

They are free from comcast or $5 on monoprice.
--
Ex-Tech at the Beach.
I speak for myself, not my former employer.


rody_44
Premium
join:2004-02-20
Quakertown, PA
reply to mikedz4

It isnt a known issue with the boxes, its a known issue that is fixed with a firmware update to your tv.



mikedz4

join:2003-04-14
Weirton, WV

then where is this supposed firmware fix for my phillips tv? 32pfl4505d/f7 model number

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mikedz4

join:2003-04-14
Weirton, WV

1 edit

Re: switching from hd channel to hd channel = no volume?

I cant get another TV service because I have an $1100 deposit.


timtom

join:2012-11-15

said by mikedz4:

I cant because I have an $1100 deposit.

deposit? for directtv?

rody_44
Premium
join:2004-02-20
Quakertown, PA
Reviews:
·Comcast

2 edits
reply to mikedz4

Call up phillips or take your tv to a repair shop. To be honest tho i wouldnt expect much to be done with a cheap tv like that. Again not comcasts problem your tv has handshake issues via hdmi. You wont even notice a change switching to component cables. Ide go that route before i even wasted time complaining about something comcast has no control over. I really doubt even phillips wasted time on a firmware upgrade for that tv.


rody_44
Premium
join:2004-02-20
Quakertown, PA
reply to mikedz4

Multible tvs had the issues years ago. It was not a STB issue. It was a tv issue that most manufactures corrected via a firmware update. They never bothered with the cheaper tvs only the high end sets.



mikedz4

join:2003-04-14
Weirton, WV

I paid $450 for my tv. It is led 1080p 32" tv.


rody_44
Premium
join:2004-02-20
Quakertown, PA
Reviews:
·Comcast

4 edits

450 isnt a lot for a tv. Does it have a usb port? Thats how most tv shops upgrade the firmware. And forget what you paid your tv is a 300.00 tv you way overpaid »www.electrosellers.com/product/P···DTV.html or 235.00 from amazon wow did u overpay u really might want to read the reviews. Not to good at all.



DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:15

1 edit
reply to mikedz4

»www.p4c.philips.com/cgi-bin/cpin···&slg=AEN

Firmware update
--
If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes.



mikedz4

join:2003-04-14
Weirton, WV
Reviews:
·Frontier Communi..
·Verizon Online DSL
·Comcast
reply to rody_44

I bought this tv for my bedroom back in january of 2011. I do now notice the volume is lower always wondered why once i put it in a larger room I need to put the volume up to 25 to be a normal volume but it is too late to do anything now.
At the time it was the first 32" that I found that was LED and 1080p which is why I bought it.
Is there even an fix for the sound and HDMI problems? I haven't found one unless it was addressed in an earlier firmware I didn't install.



DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:15

Latest firmware is from may 2011


rody_44
Premium
join:2004-02-20
Quakertown, PA
Reviews:
·Comcast

3 edits

If u read the reviews u will see it wont fix the sound problems. May fix the hdmi problem tho. Does look pretty easy to update via a thumb drive. You do run the risk of trashing the tv tho. I would still just go the component route myself. Less risk and should fix the problem. Im really surprised you didnt return it when you purchased it if it was that big of a issue for you. Its a tv, either live with the glitches it has or buy another.



mikedz4

join:2003-04-14
Weirton, WV
Reviews:
·Frontier Communi..
·Verizon Online DSL
·Comcast

When I bought it I accepted the problem. I couldn't tell the sound issue that much because of the small room and I had a 19" tv before so this one seemed 100xs better.
I always thought there wasn't an fix for the hdmi handshake issue. But alas I gave most of my cables to my dad except for 6 hdmi cables.



DrDrew
That others may surf
Premium
join:2009-01-28
SoCal
kudos:15

Have you updated that Philips TV to the May 2011 firmware version?

What model # is that other Sanyo TV?