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North York, ON
reply to resa1983

Re: [Extreme Plus] New Speeds Effective December 1st

said by fspilot:

I'm on Extreme Plus with the 32Mbps download and 7Mbps upload speeds. I called Rogers to see if my upload speeds would be lowered to 4Mbps with the new 45Mbps download speed on Dec 1st. The CSR indicated to me that my speeds won't be changing to the new download/upload speeds. I will be keeping the current speeds as a 'grandfathered' package. If I want to take advantage of the new 45Mbps download speeds I would be then lowered to the 4Mbps upload speed.

Or not... Called tonight, and asked about the "HU" code, and was told it was available where I'm moving, and that I can get the boost from 4mbps to 7mbps if I asked for it, for free. Definitely not being grandfathered.
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