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frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:3
Reviews:
·Optimum Online
reply to dnoyeB

Re: I don't think they get a full pass

Cablevision was the first major ISP to say that all customers affected, whether through power or cable loss, would get a full refund for all days affected. That's not SOP.

It's like a car company saying "It was tough to get gas, so you only drove half a month, so you can pay 50% this month".