said by n2jtx:
I received the notice from Cablevision about applying for a refund. I saw no reason to do it because even though I had no utility power for ten days, my generator powered my cable modem and router and I was able to get service. It seemed immoral requesting a refund when there was nothing wrong with the Optimum service. Had the service been out that would have been one thing but it held up through the storm very nicely.
The only Internet we had for a week at work was a Cablevision cablemodem. Their Lightpath service was out 5 days and a pair of copper T1s was out 6 days. This in northern Westchester. In Dutchess my home service never went out.
Why should we get or even ask for a credit on our cablemodem service? We were never out.