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djsly7
join:2002-06-03
North Billerica, MA

djsly7

Member

Router Access?

I just got FIIOS installed while I was at work but the tech didn't leave the user name or password for the router. However, he did give me the Wi-Fi password. Are costumer restricted from router access? Thanks!
serge87
join:2009-11-29
New York

1 recommendation

serge87

Member

No, customers do have access to the router configuration. Have you read the FIOS FAQ here? See: »Verizon FiOS FAQ »How do I login to the Verizon router
djsly7
join:2002-06-03
North Billerica, MA

djsly7

Member

I haven't read it but I just about to! Thanks.
nyrrule27
join:2007-12-06
Howell, NJ

nyrrule27

Member

the info is on the outside of the router..there is a sticker and the username is admin and on the sticker you will see something that says login password.. use that. its case sensitive so be careful

bhan261
join:2001-02-12
New York, NY

1 recommendation

bhan261 to djsly7

Member

to djsly7
And when you input the password, don't be alarmed if you see more dots than characters you've entered. Verizon adds them for some reason.
nyrrule27
join:2007-12-06
Howell, NJ

nyrrule27

Member

yes. sorry forgot about the extra dots....its done for security reasons
djsly7
join:2002-06-03
North Billerica, MA

djsly7

Member

So router access is allowed? Would I have full access? Thanks?

More Fiber
MVM
join:2005-09-26
Cape Coral, FL

More Fiber

MVM

Yes, you have full access.

If you make changes. save your configuration (under Advanced) in case you have to do a hard reset on the router.