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jae83

join:2012-11-17

[Internet] Bell fibe concern

hello

I am moving into my own place and getting bell fibe internet but I want to use a different router other then the one bell provides. I was able to do this with sympatico at my parents is this going to be anymore difficult.

Some instruction would be appreciated as iam quite worried about this

also does bell fibe still use pppoe?



coaxguy

join:2009-07-29
kudos:1
Reviews:
·Bell Fibe
·Start Communicat..

Yes it uses pppoe still.

After the modems walled garden has provisioned your account, do a hard reset on the modem, and then run an Ethernet cable from any open port to the WAN/Internet port of your router and configure your b1 and password in the router config


videonerd

join:2007-01-21

1 edit
reply to jae83

But if you have ANY connectivity problems, the moment you say you're not using the Sagemcom as the router, you'll hit a brick wall. I'm having PPPoE authentication issues right now, and I had to repatch my computer to the Sagemcom 2864 until "tech support" would even give me the time of day. Then magically "ah yes sir, I can see you are having issues." And yes, they can dig into your modem - they even knew I had 1 PC and 1 Mac connected to it. Very technically, the 'bridge' mode on the Sagemcom isn't true bridge mode. It's just PPoE authentication pass-through.

So.

Unplug your modem, hold down the reset button, plug the modem in while keep holding the button in, the LEDs will flash, then after about 15 seconds (IIRC) it'll do a knight-rider sequence to indicate factory defaults. You can release the reset button after that. To make it simple, just keep holding down the reset button for 30 seconds. Plug your router into a LAN port, and log into the router and put in your B1xxxxxx userID and password. Connect.

My setup is: Sagemcom 2864 (Fibe 25/10) LAN port 1 to Juniper SSG5

Gave 30 days cancellation notice. Hello Teksavvy in December!


kovy

join:2009-03-26
kudos:8

lol unplug the modem while pressing reset ?


jae83

join:2012-11-17
reply to coaxguy

coax guy: when you say hard reset do you mean unplug and plug back in the modem?


kovy

join:2009-03-26
kudos:8

said by jae83:

coax guy: when you say hard reset do you mean unplug and plug back in the modem?

No he means press and hold the reset buttom for 15sec.

»support.bell.ca/_web/internet/gu···e_En.pdf

Page 21.

videonerd

join:2007-01-21
reply to kovy

HAHAH duh. Lemme retract that.

I just realized you can log into the admin page on the modem and click the 'factory reset' button on that. easy peasy.


connor79

join:2011-11-02
reply to jae83

Anyone else have any issues with the Sagem doing this? I factory reset mine and my router would do PPPoE until I rebooted it, then it never would do it again no matter what I'd do, factory reset etc nothing. I happened to have a CellPipe modem around from when I had FibeTV before (the SageM is in my business) and since they're both VDSL2 modems, it connected to DSL. I factory reset it, did PPPoE on my own router, connected, and I can reboot reset unplug etc it always reconnects. Thinking it might be a defect in my SageM but wondering if anyone else has seen that before either? Either way doing what you want to do is very easy, either hold reset while the modem is on for 15-20 secs or on the admin page choose factory reset. One thing to watch on the SageM I noticed was when I did factory reset on the admin page, there's a page for Internet settings or something, and it changed internet type to Auto. If you hold the reset on the bottom, internet type stays as VDSL. I had to manually change it back to VDSL to connect the few times it did.


kovy

join:2009-03-26
kudos:8

said by connor79:

Anyone else have any issues with the Sagem doing this? I factory reset mine and my router would do PPPoE until I rebooted it, then it never would do it again no matter what I'd do, factory reset etc nothing. I happened to have a CellPipe modem around from when I had FibeTV before (the SageM is in my business) and since they're both VDSL2 modems, it connected to DSL. I factory reset it, did PPPoE on my own router, connected, and I can reboot reset unplug etc it always reconnects. Thinking it might be a defect in my SageM but wondering if anyone else has seen that before either? Either way doing what you want to do is very easy, either hold reset while the modem is on for 15-20 secs or on the admin page choose factory reset. One thing to watch on the SageM I noticed was when I did factory reset on the admin page, there's a page for Internet settings or something, and it changed internet type to Auto. If you hold the reset on the bottom, internet type stays as VDSL. I had to manually change it back to VDSL to connect the few times it did.

Once it syncs, it should put itself in the proper mode.


Paolo
Mr. Wireless

join:2004-05-29
canada

whats wrong with the connection hub modem bell offers? it seems pretty fine and it has 3 antennas in it, wifi is good, its fast, why spend money on another wifi when u can use that money to pay for gas, food, meals, clothes? mi no no?
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