 HFB1217The WizardPremium,ExMod 2000-01
join:2000-06-26
Camelot
kudos:2 | [WIN8] Problems with USB 3 and Windows PRO 8 64bit I installed Windows Pro 8 64 bit on my one year old Dell lap top.
After doing this I lost connectivity for my 2 USB 3 ports.
If I uninstall them in device manager and have them re-installed automatically with a reboot I gain them for a quick recognition then after one use they drop out and Device Manager shows them as not functional.
I have tried going to both the Microsoft and Intel sites they both acknowledge that there is a problem with a conflict with Windows 7 drivers and Win8 and say to uninstall the USB Hub divers and reinstall the drivers but this does not resolve the issue.
I down loaded some drivers for Win8 USB 3 but I get a splash screen saying install Net frame 4.51 but when I do this it replied that net frame 4.51 is installed and the newer drivers do not install.
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*****aka The WIZARD *****A Founding member of Seti BBR Team Starfire*** |
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OmagicQPosting in a thread near you
join:2003-10-23
Bakersfield, CA
kudos:1 | Whats the exact model of the dell laptop? |
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HFB1217The WizardPremium,ExMod 2000-01
join:2000-06-26
Camelot
kudos:2
2 edits | It is a Dell Inspiron 17R N7110 It has 2 USB3 ports and 1 USB2 port. The one USB 2 port works fine the two USB 3 ports work on a reboot but drop out after trying to use them. I have updated the BIOs and am using the latest drivers. Any HELP would be appreciated. Update Went to a site called Spiceworks Community and found another person with an Identical Laptop with the same problems. » community.spiceworks.com/topic/2···-working--
*****aka The WIZARD *****A Founding member of Seti BBR Team Starfire*** |
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 TLS2000Crazy CanuckPremium
join:2004-02-24
Mississauga, ON
 ·TekSavvy Cable
·Rogers Hi-Speed
| Can you describe what happens in Device Manager?
Have you attempted removing all of the third party USB drivers and then rebooting without them installed? Windows 8 has drivers for USB 3 built in to it and should auto detect the hardware and install working drivers.
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Tom |
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HFB1217The WizardPremium,ExMod 2000-01
join:2000-06-26
Camelot
kudos:2
2 edits | 
After reboot all okay | 
Short while later all errors |
Over a short period of time it goes non-operational and the drive does not show in My computer.
Device Manager then shows an "!" to the USB3 and the ports and drive are not there or accessible.
I have uninstalled both the USB 3 drivers and all the software. and also uninstalled the Complete USB Hubs and ports and had windows install everything but to the same result it self-deletes after a short while.
The one USB2 runs perfectly
Images above after reboot and about five minutes later.
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*****aka The WIZARD *****A Founding member of Seti BBR Team Starfire*** |
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HFB1217The WizardPremium,ExMod 2000-01
join:2000-06-26
Camelot
kudos:2 | reply to HFB1217
A member of the Dell Support Forum came up with the solution and that was to reload the Dell Win7 Drivers rather than using Win 8 or the Win7 Microsoft drivers.
Seem that the Microsoft drivers do not install the USB3 HUB to hold the USB3 Host controllers for some reason on my Laptop.
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*****aka The WIZARD *****A Founding member of Seti BBR Team Starfire*** |
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TLS2000Crazy CanuckPremium
join:2004-02-24
Mississauga, ON | reply to HFB1217
So it's working now?
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Tom |
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 JohnInSJPremium
join:2003-09-22
San Jose, CA | reply to HFB1217
So, to recap, this was a driver issue and you have a working solution for now until the drivers are updated?
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My place : »www.schettino.us |
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HFB1217The WizardPremium,ExMod 2000-01
join:2000-06-26
Camelot
kudos:2 | reply to HFB1217
Yes it is working for now and thanks to all for the postings and help. |
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