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This is a sub-selection from I don't understand

Mary Esther, FL
reply to Razoul

Re: I don't understand

Yup, I think this is too short of a complaint, did you send your complaint to your city? Did you file a report? If the answer is NO, then this review is null and void. It sounds like it to me your basing your review on the lack of tech support the level 1 "techs" have. Not with overall performance.

Did you know you can speak directly to the tier 2 techs here? I think that's a step in the right direction.

»Time Warner Cable Direct

Let us know what's happening cause I might end up from my big fat Cox connection to a TWC connection (which I found out doesn't have caps.. yet..)

This is a sub-selection from I don't understand