http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27731844 en Fri, 24 May 2013 02:03:55 EDT Fri, 24 May 2013 02:03:55 EDT http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27745588
Back to TWC chelsea for another whopping 1 hour wait time. On my lunchbreak, eating my lunch hunched over a garbage can. After the 27 tickets were called and my number was up, the lady swapped the Motorola for an Aaris modem. She confidently told me "no prob its all set up and ready to go!" Got back to work and got yelled at by my boss for being back late from my hour lunchbreak. 4th modem now. Got home, brand new Aaris modem doesn't work either. Wireless LED not even lit at all. 2 more hours with TS. They couldn't get the wireless to even turn on at all.

TWC TS told me the wireless specialists are gone for the day, call tomorrow morning. Called today, another hour working on it with the wireless experts and he FINALLY got it to work. He told me it was a coding issue in my account.

So that means that this whole issue had nothing to do with me. Words cannot explain how frustrated I am. ]]> http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27745588 Tue, 20 Nov 2012 13:43:17 EDT http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27742776 http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27742776 Mon, 19 Nov 2012 18:12:06 EDT http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27737264
»i.imgur.com/TOaVp.jpg

You'll see in there 100% packet loss at a few of the hops. I am still having trouble on and off. Though I've tried to be patient because i know there is a lot of repair work after the storm. When it gets bad enough I've been using my phone as a wifi hotspot.

I guess in a week or two I'll start complaining.]]> http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27737264 Sat, 17 Nov 2012 15:08:02 EDT http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27736583 http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27736583 Sat, 17 Nov 2012 08:13:24 EDT http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27732987
my prob actually turned out to be my router. doing a factory reset fixed it. i didnt think to connect the modem directly to the computer, duh :D man, 3 days of pulling my hair out and it was the #@#$%^ router!

i guess ill be cancelling my appt :D]]> http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27732987 Fri, 16 Nov 2012 01:35:48 EDT http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27732695
My internets been intermittently slow since the hurricane hit.

Calling tech support gets you nowhere. The outsourced moron on the line just reads out of his manual. They run a line test and its good yet they still want to send a tech out to check the wiring. IF THE LINE TEST IS GOOD THEN THERE ISN'T A PROBLEM WITH THE WIRING.

Not to mention all the techs are backed up till next week. So by the time they get to it, they might have it fixed by then.]]> http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27732695 Thu, 15 Nov 2012 22:51:02 EDT http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27732254 http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27732254 Thu, 15 Nov 2012 20:24:06 EDT http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27732228
I just bought a 2 way splitter from radio shack. I will post if that makes it any better.

Is there any way for me to do a line test or do i have to call TWC and have them do it? I asked the TWC tech and he said no, we do a special line quality test from your modem directly to our server. ]]> http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27732228 Thu, 15 Nov 2012 20:12:43 EDT http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27732217
I just bought a 2 way splitter from radio shack. I will post if that makes it any better.

If anyone in or near the woodside area is on dslr and has wideband, let me know if your speeds have dropped drastically in the last few weeks. ]]> http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27732217 Thu, 15 Nov 2012 20:10:14 EDT http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27732065
Looking at your other post, you need to get a 2 way splitter. You're probably killing your own signal with that open port. ]]> http://www.dslreports.com/forum/Re-is-there-a-problem-with-TWC-in-Queens-27732065 Thu, 15 Nov 2012 19:17:15 EDT http://www.dslreports.com/forum/is-there-a-problem-with-TWC-in-Queens-27731844 http://www.dslreports.com/forum/is-there-a-problem-with-TWC-in-Queens-27731844 Thu, 15 Nov 2012 17:52:30 EDT