said by Nick21:They always say it's on your end. I experienced all this hoopla last year, after I ruled out my PC by trying a second one on my line, they then said an equip issue. They blame everything but the network/node until you've exhausted everything. I even got rewired and a new PoE, then finally they put a ticket for the node.
Tell me about it. I had major connection problems starting in the end of August from the connection going dead but the modem lights showed normal to sudden slow upload speeds. They say there is no problem in the area. Had a tech come and ran a new cable line it was fine for a week and a half then started with the slow connection. Swapped my modem six times and then bought my own.
