| [Express] Painfully Slow Connection, any ideas? Hey guys, I'm dealing with sub 1Mb download speeds and was wondering if you guys might have anything that could help me?
It's pretty sad. I was at 25Mb when we got hooked up 3 months ago, but for 3 weeks now I've been dealing with this, but only on my desktop laptops work fine. Im using a Linksys AE1000 dual-band wireless card, and I've tried a sketchy looking TP link one my friend lent me, it can push it to about 1.5-2Mb/s.
A technician came today and gave us a new modem, it's painfully slow but at least I can connect. Any ideas? |
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JAC70
join:2008-10-20
canada | said by Anon4 : only on my desktop laptops work fine. So you're saying your desktop is the only device running this slowly, and your laptops run at full speed? |
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 elitefx
join:2011-02-14
London, ON
kudos:1
4 edits | reply to Anon4
well, if the lapper works and the desktop don't that pretty much narrows it down. It's most likely a hardware/driver issue in the desktop.
-REMOVE the wireless network card.
-Update your desktop motherboard ethernet drivers.
-Reboot the computer.
Disconnect the router and hardwire the desktop to the modem. (you'll probably need to reboot the modem to pick up the desktop IP address). Run a ping test and a speedtest. Make sure you're connected to the correct 10/100/1000 gigabit port on the mobo. some mobos have two gigabit ports and controllers.
Report back with the results and mobo make/model and router make/model and modem make/model. Also check all your network cables/connections just to be sure. |
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 mozerdLight Will Pierce The DarknessPremium,MVM
join:2004-04-23
Nepean, ON | reply to Anon4
said by Anon4 :It's pretty sad. I was at 25Mb when we got hooked up 3 months ago, but for 3 weeks now I've been dealing with this, but only on my desktop laptops work fine. Im using a Linksys AE1000 dual-band wireless card, and I've tried a sketchy looking TP link one my friend lent me, it can push it to about 1.5-2Mb/s. Since you desktop is using wireless connectivity it sounds like you've got an interference source that's causing the problem.
If you are using a wireless mouse/keyboard or some other wireless device in close proximity to your desktop like Bluetooth devices and/or wireless telephones they all will contribute to your issue.
One way to solve your desktop issue is to have the AE1000 only use the 5 Ghz band --- but if some of your wireless devices [phones] also use the 5 Ghz band then you still will have this issue at the desktop unless you move those devices much farther away. If you do have 5 Ghz phones I suggest that you switch to DECT 6.0 phones -- those will not interfere with your desktop wireless connectivity.
--
David Mozer
IT-Expert on Call
Information Technology for Home and Business |
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| reply to Anon4
Thanks for your help guys. Sadly, I followed your suggestions and got nothing. However I also found through this process, that my desktop wont acknowledge any Ethernet connections. It will not detect an Ethernet cable in the gigabit port whatsoever, i tried 3 ethernet cables.
My MoBo is 5 years old, it definitely has made it's run and I was planning to upgrade it anyway. I'm going to guess that it's probably mother board related. |
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mozerdLight Will Pierce The DarknessPremium,MVM
join:2004-04-23
Nepean, ON | Device Manager will indicate if you have issues with your Ethernet Network adapter. But Ethernet is not your issue if you in fact are using the AE1000 network adapter. |
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elitefx
join:2011-02-14
London, ON
kudos:1 | reply to Anon4
said by Anon4 : I'm going to guess that it's probably mother board related.
yea, if you can't get online with a direct connection to a known working modem then it sounds like your Southbridge has some serious problems.........would also explain the wireless card issue. |
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