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cvincent

join:2012-11-18
Altamonte Springs, FL
reply to Matthew33

Re: [Internet] Ubee Issues

Same here!! 3 or 4 techs to the house in less that 10 days. different answers every time. Splitters replaced, cables in attic replaced, routers replaced and still the same old crap. random disconnects!!! spent another hour on phone tonight to hear the same old thing everything ok form our end. in the meantime while on hold for an hour 3 disconnects. good thing i was on cell phone cause we loose phone when these random resets of modem occur. as a business owner this is very irritating. oh yeah did i mention that they want my business to switch to their business phone plan they are currently rolling out? is this a joke? if u cant get it right at my home do i really want to trust my business/lively hood to them?



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:148

said by cvincent:

Same here!! 3 or 4 techs to the house in less that 10 days. different answers every time. Splitters replaced, cables in attic replaced, routers replaced and still the same old crap. random disconnects!!! spent another hour on phone tonight to hear the same old thing everything ok form our end. in the meantime while on hold for an hour 3 disconnects. good thing i was on cell phone cause we loose phone when these random resets of modem occur. as a business owner this is very irritating. oh yeah did i mention that they want my business to switch to their business phone plan they are currently rolling out? is this a joke? if u cant get it right at my home do i really want to trust my business/lively hood to them?

Rather than rant how about lets get it fixed...open a direct forums thread, include your IP address and I will be in touch shortly.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:148
reply to cvincent

said by cvincent:

Same here!! 3 or 4 techs to the house in less that 10 days. different answers every time. Splitters replaced, cables in attic replaced, routers replaced and still the same old crap. random disconnects!!! spent another hour on phone tonight to hear the same old thing everything ok form our end. in the meantime while on hold for an hour 3 disconnects. good thing i was on cell phone cause we loose phone when these random resets of modem occur. as a business owner this is very irritating. oh yeah did i mention that they want my business to switch to their business phone plan they are currently rolling out? is this a joke? if u cant get it right at my home do i really want to trust my business/lively hood to them?

Still waiting on that post Cvincent....if you truly are having these problems it's an easy fix that takes me a just a few minutes in almost every case....so lets get it fixed.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



monarchos

@solicore.com

Re: [Internet] Ubee Issues U10C022

I recently shifted to Brighthouse and have never had success with the wireless modem. The first was always slow and failed after about a month. The tech replaced it with a Ubee U10C22 to "improve" the speed.

It is worse. I can't open two web pages at the same time -- it always locks up. Sometimes it locks up with one page. God forbid I try to watch a video. There has got to be a better system. I would like some suggestions to fix.



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:148

said by monarchos :

I recently shifted to Brighthouse and have never had success with the wireless modem. The first was always slow and failed after about a month. The tech replaced it with a Ubee U10C22 to "improve" the speed.

It is worse. I can't open two web pages at the same time -- it always locks up. Sometimes it locks up with one page. God forbid I try to watch a video. There has got to be a better system. I would like some suggestions to fix.

It isn't the modem...something else is going on..open a direct forums thread, include your IP address and I'll be in touch.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



Susto

@bhn.net

@BHNtechXpert: If it such an easy fix why do you keep posting "open a direct thread"? Can you please just answer the question with your quick fix! I am having the same issue with my Ubee router and cannot connect with my PS3 and my Wii U. I am close to calling Verizon and switching because I am getting sick of Brighthouse.

My IP is: 192.168.0.3

So here waiting for your solution!



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:148

said by Susto :

@BHNtechXpert: If it such an easy fix why do you keep posting "open a direct thread"? Can you please just answer the question with your quick fix! I am having the same issue with my Ubee router and cannot connect with my PS3 and my Wii U. I am close to calling Verizon and switching because I am getting sick of Brighthouse.

My IP is: 192.168.0.3

So here waiting for your solution!

That isn't your WAN IP, this isn't the place to put your IP (use our direct forums for that).

»Bright House Networks Direct
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~



monarchos

@bhn.net
reply to BHNtechXpert

This is me again. I'm still having terrible trouble with my Ubee U10C022 wireless modem. It has never worked well -- and it still doesn't.



BHNtechXpert
BHN Staff
Premium,VIP
join:2006-02-16
Saint Petersburg, FL
kudos:148

said by monarchos :

This is me again. I'm still having terrible trouble with my Ubee U10C022 wireless modem. It has never worked well -- and it still doesn't.

Samne thing again...open a direct forums thread and include your IP address so I can take a look.
--
~All truth goes through three phases. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident. - Arthur Schopenhauer ~