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AkFubar
Admittedly, A Teksavvy Fan
join:2005-02-28
Toronto CAN.

AkFubar

Member

CapSavvy Down?

?

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

Not sure but our main office in Chatham is down.. Main router died. Reprogramming spare now.

HiVolt
Premium Member
join:2000-12-28
Toronto, ON

HiVolt

Premium Member

Yikes! looks like the website is down as well... I guess you guys have that hosted at the office and not at 151 Front eh?

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

Yeah... With backup power and all the new redundancy since moving that seemed like the best thing... The spare needs to be setup to auto failover obviously... Guess what the next project will be.
TSI Marc

TSI Marc

Premium Member

Partially back up, no web site yet.
CanadianISP
Premium Member
join:2008-04-09
Pembroke, ON

CanadianISP

Premium Member

Always nice to be able to find updates like this - Better than taking up a phone line in panicked customer mode

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

1 edit

TSI Marc

Premium Member

Actually, the auto failover project was already under way. I had approved purchases to remote equipment and a separate POTS just for remote hands and from there the routers would have been setup...

Gabe is restoring functionality now via a rigged up DSL line into a laptop that has the console plugged in...
TSI Marc

TSI Marc to CanadianISP

Premium Member

to CanadianISP
Yep. Phone lines never went down (thanks to not going SIP).

Only customers affected are those on Cogeco TPIA here in Chatham and our SkyFi customers.. And our office systems...
TSI Marc

TSI Marc

Premium Member

said by TSI Marc:

Partially back up, no web site yet.

In the process or restoring configuration backup now from the dead router..
TSI Marc

TSI Marc

Premium Member

web site is back up..

is capsavvy working now?
CanadianISP
Premium Member
join:2008-04-09
Pembroke, ON

CanadianISP

Premium Member

Your site's up - Mine isn't, yet

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

yep. working on that now. shouldn't be much longer.

I was sitting on the edge of the server while talking to the guys who are fixing everything..

since it wasn't much useful for anything, I used it as a stool. I hope you dont mind.. (edit: I'm kidding of course!)

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre to AkFubar

Premium Member

to AkFubar
Can someone please check if CapSavvy is back up?
CanadianISP
Premium Member
join:2008-04-09
Pembroke, ON

CanadianISP to TSI Marc

Premium Member

to TSI Marc
ROFL!
Not at all - Now, I can add, truthfully, to my slogan:
We support ISP butts IRL AND online!

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

LOL

dillyhammer
START me up
Premium Member
join:2010-01-09
Scarborough, ON

dillyhammer to TSI Andre

Premium Member

to TSI Andre
said by TSI Andre:

Can someone please check if CapSavvy is back up?

Nope.

ERR
ERR



Mike

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

Ok. Thanks!!! I'll notify again internally.

mtape
join:2008-04-24
Chatham, ON

mtape to AkFubar

Member

to AkFubar
I take it this is the reason why clients.teksavvy.com would be down?

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

said by mtape:

I take it this is the reason why clients.teksavvy.com would be down?

Ah... Yes, its for the personal webspace.. I think its related to our hosting platform being down. I will double check.

mtape
join:2008-04-24
Chatham, ON

mtape

Member

Good to know, Thanks saves me from making a phone call.

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

It should be back up shortly.
CanadianISP
Premium Member
join:2008-04-09
Pembroke, ON

CanadianISP to TSI Marc

Premium Member

to TSI Marc
Woot! Back up !

Thanks, guys

-Marc

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

there we go. the clients portal should also be back up then.
TSI Marc

TSI Marc

Premium Member

actually, looks like colo is up.. hosting is still down
TSI Marc

TSI Marc

Premium Member

hosting is up now

TSI Gabe
Router of Packets
Premium Member
join:2007-01-03
Gatineau, QC

TSI Gabe

Premium Member

My head is about ready to explode. Everything is back to normal now AFAIK.

HiVolt
Premium Member
join:2000-12-28
Toronto, ON

HiVolt

Premium Member

said by TSI Gabe:

My head is about ready to explode. Everything is back to normal now AFAIK.

LOL...

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc to TSI Gabe

Premium Member

to TSI Gabe
said by TSI Gabe:

My head is about ready to explode. Everything is back to normal now AFAIK.

Make a backup in case it does.. so we can restore you

ekster
Hi there
Premium Member
join:2010-07-16
Sainte-Anne-De-Bellevue, QC

ekster to TSI Gabe

Premium Member

to TSI Gabe
said by TSI Gabe:

My head is about ready to explode. Everything is back to normal now AFAIK.

Step out of the server room if that happens? I rather we avoid any further unnecessary downtime

TSI Marc
Premium Member
join:2006-06-23
Chatham, ON

TSI Marc

Premium Member

a-la pizza pops?