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AkFubar
Admittedly, A Teksavvy Fan

join:2005-02-28
Toronto CAN.

CapSavvy Down?

?


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
Not sure but our main office in Chatham is down.. Main router died. Reprogramming spare now.
--
Marc - CEO/TekSavvy


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Yikes! looks like the website is down as well... I guess you guys have that hosted at the office and not at 151 Front eh?


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
Yeah... With backup power and all the new redundancy since moving that seemed like the best thing... The spare needs to be setup to auto failover obviously... Guess what the next project will be.
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
Partially back up, no web site yet.
--
Marc - CEO/TekSavvy

CanadianISP
Premium
join:2008-04-09
Pembroke, ON
Always nice to be able to find updates like this - Better than taking up a phone line in panicked customer mode


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28

1 edit
reply to TSI Marc
Actually, the auto failover project was already under way. I had approved purchases to remote equipment and a separate POTS just for remote hands and from there the routers would have been setup...

Gabe is restoring functionality now via a rigged up DSL line into a laptop that has the console plugged in...
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to CanadianISP
Yep. Phone lines never went down (thanks to not going SIP).

Only customers affected are those on Cogeco TPIA here in Chatham and our SkyFi customers.. And our office systems...
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to TSI Marc
said by TSI Marc:

Partially back up, no web site yet.

In the process or restoring configuration backup now from the dead router..
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
web site is back up..

is capsavvy working now?
--
Marc - CEO/TekSavvy

CanadianISP
Premium
join:2008-04-09
Pembroke, ON
Your site's up - Mine isn't, yet


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
yep. working on that now. shouldn't be much longer.

I was sitting on the edge of the server while talking to the guys who are fixing everything..

since it wasn't much useful for anything, I used it as a stool. I hope you dont mind.. (edit: I'm kidding of course!)
--
Marc - CEO/TekSavvy


TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
reply to AkFubar
Can someone please check if CapSavvy is back up?

CanadianISP
Premium
join:2008-04-09
Pembroke, ON
reply to TSI Marc
ROFL!
Not at all - Now, I can add, truthfully, to my slogan:
We support ISP butts IRL AND online!

--
Marc Bissonnette
Chief BOFH
»www.canadianisp.com


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
LOL


dillyhammer
START me up
Premium
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..
reply to TSI Andre
said by TSI Andre:

Can someone please check if CapSavvy is back up?

Nope.

ERR
ERR



Mike


TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
Ok. Thanks!!! I'll notify again internally.


mtape

join:2008-04-24
Chatham, ON
reply to AkFubar
I take it this is the reason why clients.teksavvy.com would be down?
--
Matthew Tape
CanadianTape.com


TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
said by mtape:

I take it this is the reason why clients.teksavvy.com would be down?

Ah... Yes, its for the personal webspace.. I think its related to our hosting platform being down. I will double check.


mtape

join:2008-04-24
Chatham, ON
Good to know, Thanks saves me from making a phone call.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
It should be back up shortly.
--
Marc - CEO/TekSavvy

CanadianISP
Premium
join:2008-04-09
Pembroke, ON
reply to TSI Marc
Woot! Back up !

Thanks, guys

-Marc


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
there we go. the clients portal should also be back up then.
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
actually, looks like colo is up.. hosting is still down
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
hosting is up now


TSI Gabe
Router of Packets
Premium,VIP
join:2007-01-03
Gatineau, QC
kudos:7
My head is about ready to explode. Everything is back to normal now AFAIK.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable
said by TSI Gabe:

My head is about ready to explode. Everything is back to normal now AFAIK.

LOL...


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to TSI Gabe
said by TSI Gabe:

My head is about ready to explode. Everything is back to normal now AFAIK.

Make a backup in case it does.. so we can restore you
--
Marc - CEO/TekSavvy


ekster
Hi there
Premium
join:2010-07-16
Lachine, QC
kudos:3
Reviews:
·FreePhoneLine
reply to TSI Gabe
said by TSI Gabe:

My head is about ready to explode. Everything is back to normal now AFAIK.

Step out of the server room if that happens? I rather we avoid any further unnecessary downtime


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
a-la pizza pops?