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TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to TSI Marc

Re: CapSavvy Down?

Partially back up, no web site yet.
--
Marc - CEO/TekSavvy

CanadianISP
Premium
join:2008-04-09
Pembroke, ON
Always nice to be able to find updates like this - Better than taking up a phone line in panicked customer mode


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28

1 edit
reply to TSI Marc
Actually, the auto failover project was already under way. I had approved purchases to remote equipment and a separate POTS just for remote hands and from there the routers would have been setup...

Gabe is restoring functionality now via a rigged up DSL line into a laptop that has the console plugged in...
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to CanadianISP
Yep. Phone lines never went down (thanks to not going SIP).

Only customers affected are those on Cogeco TPIA here in Chatham and our SkyFi customers.. And our office systems...
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to TSI Marc
said by TSI Marc:

Partially back up, no web site yet.

In the process or restoring configuration backup now from the dead router..
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
web site is back up..

is capsavvy working now?
--
Marc - CEO/TekSavvy

CanadianISP
Premium
join:2008-04-09
Pembroke, ON
Your site's up - Mine isn't, yet


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
yep. working on that now. shouldn't be much longer.

I was sitting on the edge of the server while talking to the guys who are fixing everything..

since it wasn't much useful for anything, I used it as a stool. I hope you dont mind.. (edit: I'm kidding of course!)
--
Marc - CEO/TekSavvy

CanadianISP
Premium
join:2008-04-09
Pembroke, ON
ROFL!
Not at all - Now, I can add, truthfully, to my slogan:
We support ISP butts IRL AND online!

--
Marc Bissonnette
Chief BOFH
»www.canadianisp.com


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
LOL

CanadianISP
Premium
join:2008-04-09
Pembroke, ON
reply to TSI Marc
Woot! Back up !

Thanks, guys

-Marc


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
there we go. the clients portal should also be back up then.
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
actually, looks like colo is up.. hosting is still down
--
Marc - CEO/TekSavvy


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
hosting is up now


TSI Gabe
Router of Packets
Premium,VIP
join:2007-01-03
Gatineau, QC
kudos:7
My head is about ready to explode. Everything is back to normal now AFAIK.


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable
said by TSI Gabe:

My head is about ready to explode. Everything is back to normal now AFAIK.

LOL...


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
reply to TSI Gabe
said by TSI Gabe:

My head is about ready to explode. Everything is back to normal now AFAIK.

Make a backup in case it does.. so we can restore you
--
Marc - CEO/TekSavvy


ekster
Hi there
Premium
join:2010-07-16
Lachine, QC
kudos:3
Reviews:
·FreePhoneLine
reply to TSI Gabe
said by TSI Gabe:

My head is about ready to explode. Everything is back to normal now AFAIK.

Step out of the server room if that happens? I rather we avoid any further unnecessary downtime


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:28
a-la pizza pops?


HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable
reply to TSI Marc
said by TSI Marc:

said by TSI Gabe:

My head is about ready to explode. Everything is back to normal now AFAIK.

Make a backup in case it does.. so we can restore you

I think he has Time Machine enabled


creed3020
Premium
join:2006-04-26
Kitchener, ON
kudos:2
Reviews:
·TekSavvy Cable
reply to TSI Gabe
said by TSI Gabe:

My head is about ready to explode. Everything is back to normal now AFAIK.

Ca mon, you live for this stuff!

Kudos to getting everything back online in under two hours.

MaynardKrebs
Heave Steve, for the good of the country
Premium
join:2009-06-17
kudos:4
reply to TSI Gabe
said by TSI Gabe:

My head is about ready to explode. Everything is back to normal now AFAIK.

»www.youtube.com/watch?v=-MhgnMX73Pw


TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
Should I change that music to our Music on Hold? LOL