billaustinthey call me Mr. BillPremium,MVM
North Las Vegas, NV
reply to capella
Re: [Embarq] Trying to resolve modem issues (and make better if First thing to do is check the DSL line stats in the modem. Then connect it outside at the NID test jack and check again. The SNR and Attenuation are the numbers to watch. If there is any significant difference between the two locations, you have inside wiring issues to fix. You may also need a line check, depending on the stats.
The modem should be put in Bridge mode. The Zyxel 660 modems are known for their poor performance when acting as a router. Your router will need to be setup to connect to CL, if you are in a PPPoE area. Once this is done, you will no longer be able to connect directly to the modem, but you also should not need to.