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jpry1977
Anon
2012-Nov-19 7:44 pm
Yes, they are aware of this. Almost all HD channels are out and some SD channels are out as well. I think it's affecting Chicago too.
Ever since they "upgraded" their billing/call system, 866-496-9669 has always given me a busy signal. Try calling 800-491-1419 instead (it might still be busy, though). Or you can call their business number at 888-969-4249 and get transferred to the residential customer service line from there.
I really like WOW... but they messed up big time and should do something like give everyone some credits for the inconvenience. If only we could get FIOS in Cow-town! |
