said by jimk: said by Satch:
On the serious side though, I heard from a customer who had a truck role. The tech said that ODN 6.0 is supposed to fix a lot of these slowdown problems. He said it is gonna hit very soon. He also said that some areas have it now, but I have not heard any mainstream areas that have it yet.
I'll start by saying I'm in the TWC Raleigh/Durham market, but we have some of the same issues your market has been having... most annoyingly, boxes hang and miss recordings. They usually slow down before this happens. It seems like stability got worse after the update that brought the new color scheme.
My 8640HDC just hung again and I checked the diagnostics after rebooting. Under the Application Information screen, TWC_ODN_6_0_0_19 has shown up but is not loaded. We're still running on 5_2_0_9. However, seeing signs of the new version is encouraging.
There was a patch update in many divisions that was released a few days to a week ago. It is going around on the boxes, and AFAIK it is supposed to improve the 30-40 days slow response time that occurs in patterns, where all you can do is reboot the box. This patch is supposed to fix this. It also is supposed to correctly calculate the percent of DVR space used, which was showing up incorrectly on some boxes.
There could be some under the hood preparations for ODN 6.0. I'm am told that ODN 6.0 allows users to filter the Time Grid by Subscribed Channels and will be a major preparation for Cloud-Based networking features. The first to launch will be an Advanced Search filtering system in addition to a new expanded VOD menu.