|reply to MississippiA |
Re: Gen4 and extremely slow upload speeds
You can read my other post here for my hole nightmare. The short story is since I "UP"graded to Gen 4 Power Pro plan on 11-9-12 from the basic 1 mbs plan my service has continued to "SUCK". The main difference is I am now on the hook for $100 a month up from $50 before Gen4. The bobble heads in India are a waste of time. After 1-1/2 hours they told me 2meg-3megs was good when I am paying for a 10meg plan. Some folks are getting good service but it seems in the central Texas area it could hardly be worse.
I believe Hughes should let everyone who upgrade and are not getting @ least 75% of plan speed they are paying for out of that damn new 2 year contract and cancel our service with no penalty. If not, I am one who hopes a class action law suite can be brought against Hughes Net for Fraud and failure to preform. I am also considering contacting the Texas State Attorney Generals Office to file a complaint against Hughes for ripping customers off !!!