|reply to tflyer85 |
Re: WOW Phone Support Issue
Their new billing system is to blame, but they have been using this as an excuse for way too long (a few days I can understand, but a few weeks?). Try these other numbers instead -- 800-491-1419 or 888-969-4249. The second one I listed is for their business customers, but the menu has an option for residential customers and should transfer you to the correct place.
Before the billing system switch, you could call WOW and talk to someone in around 5 minutes or less. Hopefully they will get back to this soon!