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UHF
All static, all day, Forever
Premium,MVM
join:2002-05-24
Reviews:
·Mediacom
·Callcentric
·Dish Network
reply to Jack_in_VA

Re: PECO official: Meter replacement will be complete in 37 days

said by Jack_in_VA:

said by Bob4:

When your power is off for a week and a half, you give up calling.

Scenario: Power company restores power after a week-long outage. Tripped circuit breaker on a pole transformer prevents everyone from getting power back. Power company thinks everyone has been restored, but they haven't. People don't call because they don't realize the service should have been restored (how would they even know?).

With smart meters, the power company would have realized these people had not been restored and would have fixed the problem.

I don't know about your POCO but Dominion Virginia Power always follows up by phone after a customer reports an outage. They would know the people you cite still had no power.

My god how have we made it this long?

back in '91 we had an ice storm that wiped out power to a large part of the city I lived in. Calling the power company gave a recording of "if this is not an emergency, please hang up, our operations department is aware of all areas without power, you do not need to report your outage."
That went on for five days before I stayed on the line. They told me my power was restored 4 days ago. They had no clue was 8 houses left in the dark for four days until I waited to report them after being told they already knew where power needed to be restored.

Would smart meters have helped? YES. Once I've reported an outage, I assume they know I'm out and will fix it. Where I live now they will verify it's fixed, but we have a local municipal utility and they actually give a shit.


Jack_in_VA
Premium
join:2007-11-26
North, VA
kudos:1
Reviews:
·Millenicom
said by UHF:

said by Jack_in_VA:

said by Bob4:

When your power is off for a week and a half, you give up calling.

Scenario: Power company restores power after a week-long outage. Tripped circuit breaker on a pole transformer prevents everyone from getting power back. Power company thinks everyone has been restored, but they haven't. People don't call because they don't realize the service should have been restored (how would they even know?).

With smart meters, the power company would have realized these people had not been restored and would have fixed the problem.

I don't know about your POCO but Dominion Virginia Power always follows up by phone after a customer reports an outage. They would know the people you cite still had no power.

My god how have we made it this long?

back in '91 we had an ice storm that wiped out power to a large part of the city I lived in. Calling the power company gave a recording of "if this is not an emergency, please hang up, our operations department is aware of all areas without power, you do not need to report your outage."
That went on for five days before I stayed on the line. They told me my power was restored 4 days ago. They had no clue was 8 houses left in the dark for four days until I waited to report them after being told they already knew where power needed to be restored.

Would smart meters have helped? YES. Once I've reported an outage, I assume they know I'm out and will fix it. Where I live now they will verify it's fixed, but we have a local municipal utility and they actually give a shit.

ON Dec 23, 1998 we were hit with an ice storm that knocked out power for most of eastern Virginia. Power was out for 8 days here in rural Va. We were able to report our outage with callback phone number.

On Dec 18, 2003 Hurricane Isabel caused a 18 day outage for us. At no time were we unable to report our outage with call back phone number.

Our POCO just needs our phone number when we call. It automatically matches it with our name, account number and physical address. All the information needed.

No smart meter just good old American competence. Once I reported my outage they knew I was out here where I live and had me on their list to fix and when it was fixed they called to verify it was in fact fixed. We have a publicly held state regulated POCO and they also give a shit.

Again I ask the question "My God how in the world have we survived this long"


fifty nine

join:2002-09-25
Sussex, NJ
kudos:2
reply to Jack_in_VA
said by Jack_in_VA:

said by Bob4:

When your power is off for a week and a half, you give up calling.

Scenario: Power company restores power after a week-long outage. Tripped circuit breaker on a pole transformer prevents everyone from getting power back. Power company thinks everyone has been restored, but they haven't. People don't call because they don't realize the service should have been restored (how would they even know?).

With smart meters, the power company would have realized these people had not been restored and would have fixed the problem.

I don't know about your POCO but Dominion Virginia Power always follows up by phone after a customer reports an outage. They would know the people you cite still had no power.

My god how have we made it this long?

JCP&L also follows up by phone but you're dreaming if you think they can call up hundreds of thousands of customers. What they usually do is send out automated messages, often to people still without power, telling them that their power is back.

Meanwhile with our coop we can report an outage via text message and get a text message when it is restored. And they're usually accurate.

But I can understand your resistance to smart meters, which may enable time of day billing. You may even have to set your thermostat and start conserving energy for a change instead of wasting it. Oh, the horror!
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kherr
Premium
join:2000-09-04
Collinsville, IL

1 edit
reply to fifty nine

Re: PECO official: Meter replacement will be complete in 37 days

.... around here, the more you conserve the more you pay. Power usage was down to the point that they were suffering revenue loss, so they have a surcharge for conserving .... figure that one out !! They get you coming and going .....


OSUGoose

join:2007-12-27
Columbus, OH
reply to Bob4
Yea um no, we have those here on AEP, was out for a week, simply because of what you described, those the street over got their power back 24-48 hrs after. We sat in darkness till AEP got off its ass and came down our street, because it was a "small number" they chose to wait vs when the street right next to us got back up, checking to see how much that restored and why the street over was out still.

Bob4
Account deleted

join:2012-07-22
New Jersey
Reviews:
·Optimum Online
reply to fifty nine
said by fifty nine:

Very happy with the co-op and the smart meter system. We were restored well before JCP&L who also operates within our area.

Co-worker lives in Sussex but has JCP&L. Their power was out for 3 weeks. After their neighbors had power, they had to wait days for JCP&L to reset the transformer serving 6 people.


Jack_in_VA
Premium
join:2007-11-26
North, VA
kudos:1
Reviews:
·Millenicom
said by Bob4:

said by fifty nine:

Very happy with the co-op and the smart meter system. We were restored well before JCP&L who also operates within our area.

Co-worker lives in Sussex but has JCP&L. Their power was out for 3 weeks. After their neighbors had power, they had to wait days for JCP&L to reset the transformer serving 6 people.

Waiting to reset the transformer that is known to be out from a priority list has nothing to do with a smart meter does it? The less people effected the lower on the list.

When my power goes out I make the phone call, crank up my generator and go to the POCO's web site that has a map showing the outages in their service area. Also they have a site that shows where the crews are working and it is very accurate. To expect any more is living in a fantasy world with unreasonable expectations.


fifty nine

join:2002-09-25
Sussex, NJ
kudos:2
said by Jack_in_VA:

Waiting to reset the transformer that is known to be out from a priority list has nothing to do with a smart meter does it? The less people effected the lower on the list.

It pretty much does. If the meter doesn't phone home, the power company knows people are still without power. They can go investigate areas where the meters aren't phoning home, and find areas where people have called and maybe the calls were lost or people have just given up.

Speaking of calls, I have never called to report an outage. Ever. Some people just don't do that. They think other people have called already. The smart meters let the utility know that people are out of power.

When my power goes out I make the phone call, crank up my generator and go to the POCO's web site that has a map showing the outages in their service area. Also they have a site that shows where the crews are working and it is very accurate. To expect any more is living in a fantasy world with unreasonable expectations.

From all that you describe you really sound like you are living in utopia.


fifty nine

join:2002-09-25
Sussex, NJ
kudos:2
reply to kherr
said by kherr:

.... around here, the more you conserve the more you pay. Power usage was down to the point that they were suffering revenue loss, so they have a surcharge for conserving .... figure that one out !! They get you coming and going .....

Nice thing about our utility, it's a co-op. Any excess margins (profits) are returned to members.

Bob4
Account deleted

join:2012-07-22
New Jersey
Except that your coop purchases electricity from for-profit companies, just like PSE&G and JCP&L.

PSE&G's and JCP&L's power distribution are run as non-profits, so it's not much different than your coop.

Bob4
Account deleted

join:2012-07-22
New Jersey
reply to Jack_in_VA
You are obviously not reading what I wrote. I'm done.


Jack_in_VA
Premium
join:2007-11-26
North, VA
kudos:1
I read exactly what you wrote. You want the POCO to come and hold your hand and sooth you. I'm also done.

robbin
Premium,MVM
join:2000-09-21
Leander, TX
kudos:1

1 edit
reply to Jack_in_VA
said by Jack_in_VA:

When my power goes out I make the phone call ... To expect any more is living in a fantasy world with unreasonable expectations.

Seriously? I don't need to make a phone call because the meter has already done so. A fantasy world would be where you can send a letter and not put a stamp on it. Oh wait -- we can to that now -- it's called email.

Jack -- I find it hard to comprehend your thought process. You make statements like

said by Jack_in_VA:

Maybe the more helpless ones wait for someone to do it for them and that's the reason to install a smart meter?

and

said by Jack_in_VA:

My god how have we made it this long?

My grandfather plowed with a mule and they didn't even have electricity until the early 50's, telephone about 1964. Progress! They wouldn't have understood the new electronic age and apparently even some who use it don't really either!
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