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reply to Nemo888

Re: Upgrading Firmware on Thompson DCM475

Hey all,
I discovered this place because like most of you I was having issues with my Thompson DCM475 dropping signal and rebooting every hour or so. I had contacted Teksavvy about the issue and they basically told me to buzz-off because the modem was a few months out of warranty.

Deciding to take matters into my own hands (its not like you can break a crappy modem more than its already broken) I started to Google. I found this thread and I read up on what was going on. I was able to connect with mlord last week and he updated the firmware for me to STAC 02.16. The modem has been rock solid for the last 5 days.

Thanks again for everything mlord. Job well done!