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OSUGoose

join:2007-12-27
Columbus, OH
reply to jpatton1979

Re: [Other] Upgrade to 30.0 requires Insight-provided modem

File a FCC complaint, as your using approved hardware that meets their specs, and this they cannot forbid you from using a customer owned modem w/o a damn good reason.


jpatton1979

join:2011-08-10
Lexington, KY

The problem I have is that they let customers provide their own modems for both the 10.0 and 20.0 tiers. Granted 30.0 and above use a newer standard, but it's a standard nonetheless.

I've filed an FCC complaint. Not sure what, if anything, will come of this.