reply to OSUGoose
Re: [Other] Upgrade to 30.0 requires Insight-provided modem The problem I have is that they let customers provide their own modems for both the 10.0 and 20.0 tiers. Granted 30.0 and above use a newer standard, but it's a standard nonetheless.
I've filed an FCC complaint. Not sure what, if anything, will come of this.