Was so bad at one point last year that I complained to the FCC about Windstream's monopoly over our area (even though we are a major suburb of the 4th largest US city) and false advertisement. They actually forwarded the complaint to Windstream so they gave me a 3-month adjustment for that time period. It didn't too terrible since then until today, my speed keeps dropping every time I speed test. If this keeps up, I feel compelled to complain to the FCC again.