US Cable Support > Comcast HSI > [Speed] Chicagoland high pings and slow speeds?

[Speed] Chicagoland high pings and slow speeds?

my friend called in to them earlier he lives in Chicago 60645 and they told him there were outages and to call back in the mourning he was trying to get a tech to come look at his router

reply to alfnoid
They always claim outages and then you hang up the phone.
Brilliant plan isnt it

reply to mrgamer

reply to alfnoid
Slow up speed NW CT. Usually around 3 megs up, Now .X

Long wait to connect to upload side of Speedtest.

Shutdown modem & router - go make coffee - restart both no help.

I recently added google analytics IPs to my hosts file - perhaps that is a factor? Can't quite see how upload would be affected, but not sure.

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Edit

I visited the Comcast Help & Support web site. A script ran automatically and checked my connection. The result:
"There is a known technical issue in your area.
Technicians are working toward a resolution."

I have to say that sure beats calling in and fiddling with boxes for a half hour because the Comcast phone rep can't see any outage info on their side. (Been there done that, then at the end of the half hour of box twiddle - "Oh, I see there is an outage in your area." Zuh!) At least now I know it isn't my end, although I have to say that at least a dozen Comcast HSI problems in the last year make me less than enthusiastic about using Comcast for any type of mission critical voip, like in a business setting. Too unreliable around here.