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reply to nitzguy

Re: [TV] Possible to use DCT6416/2000 from Shaw BC on Cogeco Ont

Typically if you mention you have a DCT and it's one of the models they officially support, they'll take down the serial number and try to add it. If that doesn't work, they ask for the UA number and transfer you to activations. If that doesn't work, well, you're probably out of luck. I mean, there probably is a way to get it to work, but considering the fact that Cogeco's resources for the engineers and IT guys are already very limited (see: Webmail outages) I don't think you'll be getting a higher-up guy to fix it for you.