re: your review
Thank you for your comments. We definitely do not want the sign up experience to be like this. Can you please email your information to firstname.lastname@example.org ? I'd like to have a look at the situation and see what can be done.
With regards to the serviceable issue, I'm sorry that things were not clearer. We do have access to many areas, but there are certain areas of Rogers' and Bell's footprints we do not have access to as of yet and that may be what happened in your case. I apologize that this was not communicated to you clearly.
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Teksavvy Solutions Inc.