|reply to JKK101 |
Re: Thinking of suing windstream/PSC
I have had issues myself pretty much since starting with Windstream, about 3 years now. With everything I have seen on the internet about unbelievably poor service, horribly oversubscribing and complete disinterest in actually fixing anything (especially for people in the rural areas), I am surprised that they have not had a class action lawsuit brought up against them. That would pretty much be a slam dunk. I wonder what it would take to get one started. HMMMM......
Ok so about a month ago the tech came agian and i told him i was thinking of sueing windsteam over these issues.I told him that unless they run a line that would only be maybe at most a quarter of a mile out the issue would persist .He told me that that was in the process but had some red tape holding it back.That was a month ago i have continued to have problems.Today i called agian and i have video evidence both on a phone in my home as well as a diffrent phone with a 4 foot line to my nid outside with this issue .I will also get the trouble tickets for the last 3+ years this has been going on .I will call PSU one more time for the 5th time and then i`m off to see a lawer over this.
Hello, So the Area Manager and a technician had a plan to change your service to a different device and work on the feed to your residence. This was the best possible plan to help with a stable connection. So have you noticed anything? Or do I need to follow up and see if this all has been completed?
Support Specialist II
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