| sagemcom f@st 2864 disconnection Recently i upgraded my internet to fibe 15 and i'm experiencing frequent disconnection. The lights on the modem says it's fine but i can't use the browser or what so ever. The only way to fix this was to reboot the modem. I already had 3 technician come over to fix this problem... can someone tell me what's wrong with it? |
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 MarshalPremium
join:2003-11-01
Montreal | It look like the same thing I had... there seem to have a problem with the DNS forwarder of the sagemcom that stop to work after a certain time..
When it happen, try to ping an IP. if it work, then you have the same symptom..
The fix i use is simple.. assign dns directly on your pc.. 
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Rogers - iPhone 4s 32gb |
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ruggs
join:2012-03-26
Ontario | reply to ohbell
Sounds like a bad modem |
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| reply to Marshal
May i ask how i can assign dns directly on my pc? |
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| reply to Marshal
oh and also how do I ping an ip?
thanks for the help |
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 PaoloMr. Wireless
join:2004-05-29
canada | try calling bell and have them troubleshoot? |
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| reply to ohbell
Try posting this in the Bell Direct Forum. I have had the same issue for the past year where I can ping a server like microsoft.com and can do a tracert but I can't surf the internet. I had my modem swapped out 4 months ago but that didn't seem to solve the problem. They seem to be aware of this problem since the tech who made a small change to my account said he had made the same change on many other accounts. They just made the change a few days ago but so far so good.
Darryl was the tech who helped me.
Roy
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To find the right answer one must know the right question. |
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