Recently i upgraded my internet to fibe 15 and i'm experiencing frequent disconnection. The lights on the modem says it's fine but i can't use the browser or what so ever. The only way to fix this was to reboot the modem. I already had 3 technician come over to fix this problem... can someone tell me what's wrong with it?
Try posting this in the Bell Direct Forum. I have had the same issue for the past year where I can ping a server like microsoft.com and can do a tracert but I can't surf the internet. I had my modem swapped out 4 months ago but that didn't seem to solve the problem. They seem to be aware of this problem since the tech who made a small change to my account said he had made the same change on many other accounts. They just made the change a few days ago but so far so good.
Darryl was the tech who helped me.
Roy -- To find the right answer one must know the right question.