dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
1729
share rss forum feed


ohbell

@bell.ca

sagemcom f@st 2864 disconnection

Recently i upgraded my internet to fibe 15 and i'm experiencing frequent disconnection. The lights on the modem says it's fine but i can't use the browser or what so ever. The only way to fix this was to reboot the modem. I already had 3 technician come over to fix this problem... can someone tell me what's wrong with it?


Frank_IT
Premium
join:2003-11-01
Montreal
It look like the same thing I had... there seem to have a problem with the DNS forwarder of the sagemcom that stop to work after a certain time..

When it happen, try to ping an IP. if it work, then you have the same symptom..

The fix i use is simple.. assign dns directly on your pc..
--
Rogers - iPhone 4s 32gb

ruggs

join:2012-03-26
Ontario
reply to ohbell
Sounds like a bad modem


ohbell

@bell.ca
reply to Frank_IT
May i ask how i can assign dns directly on my pc?


ohbell

@bell.ca
reply to Frank_IT
oh and also how do I ping an ip?
thanks for the help


Paolo
Mr. Wireless

join:2004-05-29
canada
try calling bell and have them troubleshoot?


Hilroyy

join:2004-06-22
reply to ohbell
Try posting this in the Bell Direct Forum. I have had the same issue for the past year where I can ping a server like microsoft.com and can do a tracert but I can't surf the internet. I had my modem swapped out 4 months ago but that didn't seem to solve the problem. They seem to be aware of this problem since the tech who made a small change to my account said he had made the same change on many other accounts. They just made the change a few days ago but so far so good.

Darryl was the tech who helped me.

Roy
--
To find the right answer one must know the right question.