billaustinthey call me Mr. Bill MVM join:2001-10-13 North Las Vegas, NV |
to Yak51
Re: Centurylink frequent disconnects.Log in to the modem and check the line stats. SNR and Attenuation numbers are what you are looking for. Then connect the modem to the test jack at the NID and check the numbers again. If there is a significant difference in the numbers, you have an inside wiring issue. If not, you could have a line issue further upstream. It is also possible that you are just too far away for the speed you are set at and it may need to be lowered. |
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Yak51 join:2012-11-22 Johnson City, TN |
Yak51
Member
2012-Nov-29 5:10 pm
Sorry for the late reply Bill, here are my numbers.
DSL Status Connection Status DSL Downstream: 5.888 Mbps DSL Upstream: 0.576 Mbps
DSL Link Statistics Link Statistic Status Broadband Mode Setting: MULTIMODE Broadband Mode Detected: ADSL_G.dmt DSL Link Uptime: 14 Days, 20H:20M:43S Retrains: 2 Retrains in Last 24 Hours: 0 Loss of Power Link Failures: 0 Loss of Signal Link Failure: 0 Link Train Errors: 0 Unavailable Seconds: 28 Transport Mode: ADSL Path Parameter: 8/35 Priority: UBR without PCR Service Type: LLC Bridged
DSL Power Levels Downstream Upstream SNR 10.6 dB 22.0 dB Attenuation 42.9 dB 23.0 dB Power 19.9 dBm 12.5 dBm
DSL Transport Transport Downstream Upstream Packets: 12069739 10056776 Error Packets: 3823 0 24 Hour Usage: 951.365 MB 0.000 MB Total Usage: 16939.950 MB 0.000 MB
DSL Channel Levels Near End Far End Channel Type: Interleaved Interleaved CRC Errors: 3823 11 15 Minute CRC: 0 0 RS FEC: 36451040 129 15 Minute FEC: 160 0
I don't have a phone cord long enough to stretch to the NID, I'll look and see if I can buy a 50' cord this weekend.
Thanks for the help. |
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NormanSI gave her time to steal my mind away MVM join:2001-02-14 San Jose, CA TP-Link TD-8616 Asus RT-AC66U B1 Netgear FR114P
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Your modem is showing sync at 5888 kbps down and 576 kbps up. Those figures are lower than they should be for 6/768 service.
Your modem is showing down SNR at 10.6 dB and down attenuation at 42.9 dB. Neither figure by itself is horrible, though the 10.6 dB is somewhat marginal; but together is odd. At 9,156 feet, my old AT&T ADSL connection was 11.0 dB SNR and 51.0 dB attenuation.
I think your attenuation should support 6.0 M service, but something is drastically wrong to hold your SNR that low. The test at the NID will determine if the problem is premises (inside) wiring (higher SNR at the NID) or plant (outside) wiring (same SNR as at the jack). |
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